Healthcare Operations Manager

Job Title: Operations Manager – Healthcare Location (city, state): Fort Worth, TX (Hybrid for local candidates; Remote considered for non‑local applicants) Industry: Healthcare Administration / Healthcare Operations Pay: $50,000–$60,000 annually + performance‑ and attendance‑based bonus eligibility Benefits: Health, Dental, Vision, 401K, Life Insurance, Disability, and PTO About Our Client: Addison Group is partnering with a rapidly growing healthcare organization seeking an Operations Manager to support a large and expanding administrative team. This role plays a key part in ensuring accurate provider data, compliant document processing, and smooth day‑to‑day operations. Job Description: The Operations Manager will oversee multiple teams responsible for provider outreach, inbound communication, and document validation. This leader will guide supervisors, support staff development, and maintain operational accuracy, compliance, and productivity standards. Key Responsibilities: Lead a team of approximately 20 employees, including Supervisors and Team Leads, with future growth expected. Oversee provider outreach efforts, inbound calls/emails, and updates to provider information across internal systems. Manage teams responsible for reviewing and processing outgoing documentation while ensuring HIPAA compliance. Support Supervisors with coaching, performance management, and professional development. Coordinate scheduling and staffing needs. Participate in interviewing, hiring, onboarding, and training new team members. Review operational reports, logs, and expenses on a recurring basis. Track and present monthly performance metrics to senior leadership. Ensure timely communication with internal teams, external partners, and providers. Monitor productivity, accuracy, and service‑level expectations. Assign and distribute work to ensure deadlines and client requirements are met. Qualifications: 2–3 years of management or team‑lead experience. Healthcare or hospital system background strongly preferred. Experience with medical records, authorizations, or policy/contract review. Associate degree preferred. Proficiency in Microsoft Office (Word, Excel, Teams). Strong organizational skills and attention to detail. Ability to work cross‑functionally and support team growth. Comfortable in a fast‑paced, high‑volume environment. Additional Details: Start Date: ASAP Work Environment: Local candidates: hybrid (2 days onsite weekly). Non‑local candidates: remote considered. Hours: 8am–5pm, Monday–Friday Systems Used: Outlook, Front, SharePoint, internal healthcare systems Training: ~90‑day onboarding including shadowing leadership and team members Performance Expectations: Maintain compliance and accuracy standards Ensure mail/document processing within 24 hours Support team in meeting productivity and quality metrics Perks: Bonus eligibility based on performance and attendance Opportunities for advancement as the department continues to grow Stable Monday–Friday schedule Direct‑hire placement with long‑term career potential Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #J-18808-Ljbffr