IAM Lead/Manager
Cynet Systems
Identity And Access Management (IAM) Systems L3 Support
Provide L3 support for Identity and Access Management (IAM) systems in large-scale enterprise environments.
Lead implementation and support of complex IAM solutions across multiple industry verticals.
Translate business requirements into IAM solutions and recommend optimal approaches.
Drive project execution and provide strong technical leadership across IAM initiatives.
Manage production incidents, change requests, and ensure SLA adherence.
Design, create, and manage identity policies, provisioning roles, admin roles, and business logic.
Execute reconciliation processes and manage bulk data operations using feeder services and loaders.
Schedule and generate reports, audit data, and system monitoring activities.
Troubleshoot issues by analyzing logs and resolving system errors.
Collaborate with global teams and stakeholders across different regions.
Strong expertise in IAM concepts, architecture, and enterprise implementations.
In-depth knowledge of LDAP concepts and directory services.
Experience with directories such as Active Directory, Oracle Internet Directory, CA Directory, Tivoli Directory Server, Sun Directory Server, or Novell Directory Server.
Hands-on experience with Identity Manager infrastructure setup and maintenance.
Working knowledge of Java and J2EE components.
Experience with IAM tools and platforms such as IBM Tivoli, Oracle Identity Manager, or NetIQ.
Familiarity with application servers such as WebLogic, WebSphere, or JBoss.
Knowledge of web services (SOAP) is an added advantage.
Excellent communication and stakeholder management skills.
Strong problem-solving and analytical abilities.
Ability to work in a global, cross-functional environment.
Flexibility to work in shifts and travel when required.
8–12 years of IAM implementation and support experience.
Minimum 10+ years of L3 support experience in IAM environments.
Strong customer-facing experience is required.
CISSP certification is a plus.
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