VISITATION COACH - VIS COACH

QPC Visitation/Coaching Staff

Reporting to the QPC Program Manager, as part of the QPC team, the Visitation/Coaching staff assigned to Quality Parenting Center (QPC) will be responsible for supervising visits between biological parents/caregivers and their children. The supervised visits will be done in accordance with the QPC model endorsed by the DCF. Staff will be responsible for the pre/post meeting, the real-time coaching of parents, and all necessary documentation. The QPC is a community based service, using a parent empowerment model, serving DCF involved families who have had their children removed and placed in foster or relative/kinship care. The QPC is a supervised visitation model. The position requires considerable knowledge of child welfare/CPS practices, dynamics, legal issues, and support systems. Visitation/Coaching Staff will participate in all trainings provided by DCF for the QPC model.

Position Status: Non-Exempt

Technologies: Microsoft Office Suite, CareLogic, OnShift, Paycom

Accountable and responsible for the following results:

• Visiting coaches will be responsible for the facilitation of all child/parent visits post DCF removal.
• Responsible for pre and post meeting requirements such as reaching agreements, and ensuring the child's needs are met during all visits.
• Responsible for preparing parents for their child's reactions to visits and preparing them for appropriate interactions.
• Will coach parents in real time during visits, acknowledging parents strengths in responding to their children, and will coach to improve skills.
• Helps parents deal with their feelings post and pre visits.
• Responsible for developing visitation plans for each visit in conjunction with DCF.
• Documents visits using the prescribed narrative format.
• Develops visit goals with parents, caregivers and DCF.
• Facilitates the discharge meeting/visit once a permanency goal is achieved.
• Successfully completes CPI (Crisis Prevention Institute) training and performs physical restraints with individuals as a last resort when needed.
• Maintains all required agency mandatory trainings.
• Participates in staff and departmental meetings, in-service training programs, and attends meetings as required, workshops, and conferences.
• Effectively utilizes supervision
• Maintains appropriate personal boundaries with young people and families served at The Children's Center of Hamden. Adheres to The Children's Center of Hamden's Boundary Code of Ethics.
• Performs any other related work assigned.
• Is aware of the Policy and Procedure Manuals and can access information as needed.
• Demonstrates effort to promote the agency Inclusion Policy by:
• Identifying inequities and bias, and appropriately raising concerns.
• Interacting with others respectfully.
• Respecting the experiences of individuals who do not share your race, gender, religion, sexual orientation, or any other relevant quality.
• Maintains care, welfare, safety and security of the children by reporting conditions which are or could be considered safety hazards.

Minimum Qualifications - Associates Degree required, Bachelors preferred

Licensure /Certifications - Possess a valid CT driver's license with a clean driving record. CPR/1stAid Certification will be required.

Physical Requirements /Work Environment - While performing the duties of this job, the employee is regularly required to perform the following essential job functions:

• Light lifting (<20 lbs.)
• Standing
• Sitting
• Seeing
• Moderate lifting (20 – 50 lbs.)
• Reaching
• Walking
• Hearing
• Heavy lifting (>50 lbs)
• Bending
• Climbing
• Talking
• Driving
• Repetitive Motion
• Push/Pulling
• Other, specify:
• The work environment is primarily representative of those an employee encounters while performing the essential functions of the job. Potential exposure to waste and bodily fluids potential allergenic and/or irritant conditions

Core Competencies Behaviors and skills employees are expected to demonstrate to carry out the mission and goals:

• Values/Ethics: Ability to act with integrity and respect in personal and organizational practices, treating all people equitably including respecting professional, ethical and people values.
• Communication: Ability to write and speak clearly and succinctly in a variety of communication settings; can get messages across that have the desired effect.
• Conflict Resolution: Facilitating the prevention and/or resolution of conflict while preserving working relationships while maintaining composure.
• Organization: Ability to manage multiple projects; determine project urgency, uses goals to guide actions; organizes and schedules task effectively.
• Team work: Readily sharing information, knowledge and personal strengths. Seek to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes.
• Computer: Ability to use computers and other forms of technology. Ability to learn required office software products.
• Decision Making/Decisiveness: Making and taking responsibility for, and demonstrating commitment to appropriate decisions in a timely manner. Ensuring that decisions are made based on policies, rules and organizational directives and solving the emerging problems.
• Leadership: Creating a working environment that promotes and encourages team members' participation to attain common and individual objectives. Leading by example.
• Project Management: The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.
• Strategic Thinking: Innovating through analysis of issues and trends and how these link to responsibilities, capabilities and potential of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.