WIC Certifier

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ABSTRACT OF THE POSITION:

Under the supervision of the WIC Clinic Supervisor and the WIC Clinic Coordinator, this position performs the functions of a WIC Certifier in accordance with established guidelines; performs program functions that determine nutritional and medical risk factors by using anthropometric measurements, hematological testing, evaluating food questionnaires and medical data forms. Provides varied nutrition education based on risk codes; refers clients to appropriate community social service agencies; accurately documents all services provided on proper state forms. Work may also involve conducting various outreach activities in the community and surrounding area.

RESPONSIBILITIES/DUTIES (including but not limited to):

• Performs eligibility, certification, and nutrition education functions.
• Responsible for issuing accurate benefits.
• Provides basic nutrition and breastfeeding counseling to low-risk WIC Clients.
• Refers clients to medical care and social services agencies as appropriate.
• Responsible for pulling and filing client charts while following HIPAA rules and regulations.
• Responsible for calling clients to schedule appointments and returning calls within 24 hours.
• Responsible for issuing breast pumps as needed.
• Accurately refers breastfeeding clients to proper breastfeeding (BF) specialists.
• Responsible for maintaining a healthy and nutrition-oriented clinic environment.
• Attends state and agency training as required.
• Stays up to date on Policies and Procedures set by the state

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Must be able to work for long periods of time while maintaining concentrated attention to detail.
• Must be able to sit at a table or desk for long periods of time with occasional standing, walking, squatting, or reaching.
• Must be able to lift, carry, push, pull, or otherwise move objects weighing up to 50 pounds with or without material handling equipment.
• Must have the manual dexterity to use office equipment including but not limited to a copier, computer keyboard, or phone keypad.
• Must have the ability to hear and speak face-to-face, over the telephone, or in virtual meetings.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Education & Work Experience
  • High school diploma or equivalent is required.
  • WIC experience required.
  • Must have passed or will pass the WIC Certified Professional Authority (CPA) exam in accordance with the State of Nevada WIC Policy GP 9 within three (3) months of hire date.
  • Six (6) months of customer service in a business or office environment is required.
  • Must have (6) months of computer experience in a business or office environment.
• Preferred
  • Bilingual (English-Spanish) speaking and writing skills preferred.
  • Six (6) months of general clerical experience (filing, faxing, copying, etc.) is preferred.
  • Six (6) months of experience with a multi-line phone system is helpful.
• Skills & Abilities
  • The ability to communicate fluently in English using both verbal and written communication is required.
  • Must understand and use the basic functions of a computer (turning on/off, accessing programs, internet searches, saving/closing of files).
  • Must have basic knowledge of Microsoft Office (Word, Excel, Outlook) programs and other software programs as needed.
  • Must have basic computer skills including Microsoft Word (typing), Excel (spreadsheets), email program (create/receive emails), and other software programs as needed.
  • Must be flexible and adaptable to changing schedules and/or work tasks.
  • Must have the ability to maintain cooperative relationships with co-workers, supervisors, clients, and any others contacted within the course of work activities.
  • Must demonstrate the ability to work in a team environment as well as work independently with limited direction from supervisors.
  • Properly utilizing knowledge of policies and procedures mandated by the WIC State Program and SCF is required.
  • Must have the ability to answer telephones and greet the public in a friendly and courteous manner.
  • Must demonstrate the ability to work in a team environment and work independently with limited direction from supervisors.
  • Must listen intently and ask questions to ensure a full understanding of what is being communicated.
  • Must interact sensitively, non-judgmentally, effectively, and professionally with persons from diverse backgrounds.
  • Maintains a positive, open, and objective attitude toward others including volunteers and interns.
  • Willing to engage, support, include, and work with volunteers and/or interns on an ongoing or as-needed basis.
  • Must be able to coordinate multiple tasks efficiently and display strong attention to detail.
  • Properly utilizing knowledge of policies and procedures mandated by the WIC State Program is required.
  • Must submit negative TB results (One-Step Skin Test or Chest X-Ray) prior to hire date and duration of employment.
  • Must pass pre-employment and random drug/alcohol testing and maintain a drug-free workplace.
• Wage
  • $31,200.00 Annual Wage
  • $1,200.00 per Pay Period
  • $15.00 per Hour

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplementary Benefits
• Employer Paid Life Insurance
• Employer Paid Short-term and Long-term Disability
• PTO with Accrual Starting at Hire
• 401(k) with a match
• COVID Paid Sick Leave
• 10 Paid Holidays
• Hardship Assistance Fund
• Employee Assistance Program (EAP)
• Wellness Programs