Front Office Manager - Oral Surgery

1 day ago Be among the first 25 applicants Front Office Manager– Oral Surgery Location: Oral & Facial Surgery Centers of Massachusetts | Burlington, MA and Cambridge, MA Position Highlights: As a Front Office Manager, you will be a trusted leader in the practice, ensuring the delivery of a quality patient experience while driving operational excellence. You will oversee all aspects of the practice, including patient and referral experience, team member engagement, doctor satisfaction, and opportunities for growth. Your leadership will foster a positive workplace culture, ensuring both team and patient satisfaction while optimizing practice performance. Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement. Foster a patient-centric environment by upholding the highest standards of customer service and care. Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity. Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership. Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success. Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff. Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence. Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations. Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration. Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation. Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency. Perform additional duties as needed to support the success of the practice Who We Are: Oral & Facial Surgery Centers of MA is dedicated to providing exceptional oral surgery care while fostering a supportive and growth-oriented environment for our team. We prioritize high-quality patient experiences, collaboration, and continuous improvement. Our commitment to excellence extends to our team members, offering a professional and engaging workplace with opportunities for career advancement. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. Health, Dental, Vision, with HSA option Paid Life Insurance Accident and Hospital Indemnity Insurance Paid Time Off and Sick Leave 401k with up to 4% Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards Marketplace Required Qualifications: Minimum of five years of related experience. High school diploma or equivalent. Knowledge of medical and dental terminology. Proficiency in Microsoft Office Suite and office management procedures. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Strong organizational skills and attention to detail. Preferred Qualifications: Two or more years of supervisory experience. Bachelor's degree in a related field. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at Paradigm Oral Health by 2x Get notified about new Front Office Manager jobs in Watertown, MA . Assistant Manager - Front Office Encore Boston Harbor Assistant Manager - Front Office Encore Boston Harbor Assistant Front Office Manager - Hotel Commonwealth Greater Boston $55,000.00-$68,000.00 2 weeks ago Assistant Cafe Manager - George Howell Coffee @ the Godfrey Hotel Hospitality Leader - Assistant General Manager - Fairfield Inn by Marriott Mansfield, MA $52,000.00-$57,000.00 3 weeks ago Westin Boston Seaport District - Front Desk Manager OEM Manager - Hotel Operations Encore Boston Harbor We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr