Front Office Manager
Hersha Hospitality Management
Front Office ManagerManage hotel front office operations in accordance with established guest service and sustainability standards.Your Growth PathAssistant General Manager – General Manager - Area General ManagerYour FocusInterview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.Supervise all guest services department managers.Review correspondence from guests and incident logs and direct staff according to information obtained.Oversee all vendor and personnel contracts throughout the hotel.Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Perform other duties as requested by management.Your Background and SkillsAssociate's or Bachelor's degree preferred.2 to 5 years hospitality related experience.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays and weekends.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels
$80k - $90k
...individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest... ...Qualifications 2 years prior departmental management experience in front office or related disciplines Time management and negotiation skills...SuggestedWork at officeHyatt Regency Boston/Cambridge
Cambridge, MA3 days ago- ...Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards. Your Growth Path Assistant General Manager – General Manager - Area General Manager Your Focus Interview, select, train, schedule...SuggestedDaily paidFull timePart timeWeekend work
The Westin DFW Airport
Chelsea, MA3 days ago $80k - $85k
...individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest... ...~2 years prior departmental management experience in front office or related disciplines ~ Time management and negotiation skills...SuggestedWork at officeHYATT Hotels
Cambridge, MA3 days ago$17 - $20 per hour
...Location 1 Davis Square, Somerville, MA, 02144, United States Base Pay $17.00 - $20.00 / Hour Job Category Boston, Management/Supervisory, Front Desk Employee Type Non-Exempt Manage Others No Contact Information Name NYSC - Davis Square Phone 617-776...SuggestedNew York Sports Club
Somerville, MA5 days ago$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout... ...during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and...SuggestedHourly payFull timeShift workNight shiftAfternoon shiftHilton
Chelsea, MA1 day ago- ...Job Description Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial...Hourly payWork experience placementLocal area
Marriott International Inc
Cambridge, MA2 days ago $29 - $31 per hour
...in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven... ...countries and counting. Job Description Supervises the front desk agents in their daily activities and maintains a good guest...Temporary workShift worksonesta
Cambridge, MA2 days ago$37.29 per hour
...Front Desk Supervisor Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership...Flexible hoursNight shiftMargaritaville Hollywood Beach Resort
Cambridge, MA3 days ago- ...pride and integrity. ROLES AND RESPONSIBILITIES The Front Desk Supervisor position provides a welcoming and safe... ...Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves...Full timeTemporary workLocal areaShift workWeekend work
New York Sports Clubs
Somerville, MA5 days ago $18.89 - $22.33 per hour
...is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our...Permanent employmentLocal areaFlexible hoursShift workNight shiftGlobal Partners
Somerville, MA3 days ago$60k - $65k
...Front Office ManagerWe are seeking an engaging, friendly and detail-oriented Front Office Manager to join our team at the AC Hotel Medford, a Colwen Hotels Property! In this role you will be directly responsible for the Front Desk and Night Audit teams, with a focus on...Work at officeNight shiftColwen Hotels
Medford, MA2 days ago- ...Front Office Manager Welcome to The Colonnade! Nestled among the city's finest shopping and cultural venues, The Colonnade Hotel is an independent hotel centrally located in Boston's historic Back Bay and features 285 stylishly appointed guest rooms and luxury...Full timeShift workAfternoon shift
The Colonnade Hotel
Boston, MA10 hours ago $44.81k - $62.74k
...Restaurants, Food and Beverage Director, Executive Chef, Restaurant Managers, line cooks and staff, in regard to customer service, service... ...discipline-specific computer software and systems including MS Office ~ Good knowledge of quick serve operations, counter service...Contract workLocal areaRemote workLong distanceFlexible hoursHebrew SeniorLife
Malden, MA1 day ago- HHM Hospitality is seeking a Front Office Manager to oversee the hotel front office operations in Chelsea, Massachusetts. The successful candidate will manage guest satisfaction scores, direct staff, and ensure compliance with accounting controls. This role requires 2...
$22 - $25 per hour
...We are seeking a reliable, organized, and welcoming Afterschool Front Desk Coordinator to join our Auxiliary Programs team. This role... ...first point of contact for families during Afterschool hours, managing communications, coordinating student dismissal, and supporting...Hourly payPart time- Shady Hill School is seeking an Afterschool Front Desk Coordinator to join our Auxiliary Programs team. This in-person, part-time role... ...for students, families, and staff each afternoon. The position manages dismissal, attendance using SchoolPass, and daily operations, with...Part time
- ...further developing your skills, this could be the right role for you. This position will be responsible for supervising/managing/overseeing the Front Office. Job Description: As the Assistant Front Office Manager, you will be responsible for assisting in the direction...Full timeShift workNight shiftAfternoon shift
The Colonnade Hotel
Boston, MA10 hours ago - ...an exceptional bottom-line.Position SummaryTo supervise the front office to strive towards total guest satisfaction. Ensure that all associates... ...office is passed on to the following shift or appropriate management.Assist with new hire training for all front office associates...Local areaAll shiftsShift work
Meyer Jabara Hotels
South Boston, MA5 days ago - 1 day ago Be among the first 25 applicants Front Office Manager– Oral Surgery Location: Oral & Facial Surgery Centers of Massachusetts | Burlington, MA and Cambridge, MA Position Highlights: As a Front Office Manager, you will be a trusted leader in the practice, ensuring...Full timeTemporary workWork at office
Paradigm Oral Health
Watertown, MA2 days ago $70k
...understands the value of working in a team-based environment? If this sounds like you, consider this exciting opportunity! As Front Office Manager , you will mentor our dynamic front office TEAM ensuring outstanding customer service and delivering positive delivering an...Full timeWork at officeNight shiftHyatt
Boston, MA3 days ago- ...real estate investment and hospitality management company with over $15 billion of assets... ...seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner... ...dining experiences and a reimagined front entrance on Newbury Street. Overview...Work at officeWorldwideNight shift
Highgate Hotels
Boston, MA1 day ago - ...Plazahotelelpaso in Chelsea, MA is seeking a Front Office Manager responsible for overseeing daily hotel operations while ensuring guest satisfaction and compliance with standards. Candidates should have experience in hospitality and a degree is preferred. The position...
Plazahotelelpaso
Chelsea, MA1 day ago - Wynn Las Vegas is seeking a Restaurant Manager for In Room Dining to oversee daily operations, manage a team, and ensure an exceptional guest experience. The role requires a detailed understanding of restaurant management, effective communication skills, and the ability...
$72k - $120k
Operating Room Materials Manager *This role is onsite 5 days a week. What you will be doing: Reporting to the Director, Management Services, the Operating Room Materials Manager will be responsible for managing, implementing, measuring, and directing all Supply Chain related...Full timePart timeFor contractorsWork experience placementLocal area$70k - $85k
...Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Front Office Manager Overview To work closely with Director of Rooms and Assistant Front Office Manager and staff to ensure maximum Front Office...Work at officeFlexible hoursShift workNight shiftWeekend workOmni Hotels
Boston, MA4 days ago$78k - $84k
...most iconic luxury hotels in the US. You will assist in leading Front Office team to drive for service excellence and the overall success... ...and consistent service delivery and keep the Rooms Division management informed of team performance. Communicate with the Rooms...Hourly payAll shiftsShift workNight shiftLangham-Hote
Boston, MA5 days ago- Job Description The Reservations Manager is responsible for providing oversight of the Reservations function for a hotel of which may include oversight of the hotel switchboards and staff responsible for timely communications. This individual helps to ensure reservations...Daily paidFull timeTemporary work
- A luxury global destination resort located in Everett is seeking a Restaurant Manager for their In Room Dining service. This role is vital to managing daily operations and ensuring a high level of guest satisfaction. The successful candidate will have a minimum of 5 years...
- The Charles Hotel in Harvard Square is seeking a Director of Rooms to oversee the entire Rooms Division, including Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet Laundry, and Valet Parking. You will ensure smooth stays, maximize revenue, and uphold...Full time
- ...The Langham Boston is seeking an experienced Front Office leader to oversee daily operations, ensuring a luxurious guest experience and... ...standards. Ideal candidates bring two years of Front Office management in a luxury hotel, a college degree, and a proven ability to...
Langham-Hote
Boston, MA5 days ago
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