Front Desk Coordinator

Front Desk Coordinator at Bella Aesthetics Job Description Bella Aesthetics is a high-end, fast-growing medical aesthetics practice. We specialize in advanced injectables, skin rejuvenation, IV therapy, and luxury facial experiences. Our brand is built on clinical excellence, elevated client care, and results-driven beauty. We are seeking a Front Desk Coordinator who is polished, warm, highly organized, sales-savvy, and thrives in a luxury, fast-paced medical spa environment. This role is the heartbeat of our practice — you set the tone for every client's experience. If you love beauty, aesthetics, people, and performance-based growth, this role is for you. Who You Are You are confident, detail-oriented, polished, and love helping clients look and feel their best. You thrive in a professional environment where luxury service, efficiency, and positivity matter. You must be: A self-starter with strong leadership energy Warm, engaging, and polished in appearance and communication Comfortable selling treatments, memberships, and packages Highly organized and excellent with numbers, systems, and follow-up Tech-savvy and quick to learn new software Calm under pressure and excellent at solving problems We move fast, laugh often, and take our work seriously — but never ourselves. Qualifications 1–2+ years in medical spa, dermatology, plastic surgery, or high-end client service Strong sales and customer service background Comfortable discussing pricing, packages, and closing sales Excellent written and verbal communication Proficient with Microsoft Office and scheduling systems Experience with Boulevard, Vagaro, Mindbody, or similar software (preferred) Experience with Alle, CareCredit, Cherry, or Aspire is a plus Highly professional, well-groomed, and brand-aligned appearance Daily Responsibilities You are the first impression and the final touch of every Bella Aesthetics visit. Client Experience & Front Desk Warmly greet all clients and ensure a luxury experience from arrival to checkout Check in and check out all clients with accurate payments and documentation Answer phones, texts, and online inquiries with professionalism and warmth Schedule, confirm, reschedule, and optimize provider calendars Follow up with new leads, consult requests, and post-visit clients Sales & Revenue Support Educate clients on treatments, packages, memberships, and promotions Confidently present pricing, financing, and loyalty programs Help convert inquiries into booked appointments Promote seasonal specials, memberships, and retail products Administrative & Operations Prepare provider schedules and charts daily Maintain organized electronic and paper records Ensure all consent forms, intakes, and documentation are complete Perform daily close-out reports and reconcile payments Support inventory tracking and supply orders Communicate updates and issues clearly with providers and the owner Team Support Assist RNs, injectors, estheticians, and IV staff so the day flows smoothly Communicate schedule changes, delays, and client needs Maintain a positive, professional team environment #J-18808-Ljbffr