IT Technician

IT Technician

Install, configure, and maintain computer hardware, software, and system components. Set up desktops and laptops according to company specifications. Support and maintain local networks to ensure optimal performance. Troubleshoot hardware, software, and network issues and resolve problems quickly. Ensure the security and integrity of network and computer systems. Provide guidance and training to team members on proper use of systems and equipment. Schedule system upgrades and maintenance with minimal disruption to operations. Maintain accurate records of repairs, updates, and maintenance schedules. Identify equipment or technology needs and assist with ordering replacements. Support new restaurant openings and operational needs as required.

Proven experience as an IT Technician or similar technical support role. Strong troubleshooting and diagnostic skills. Solid understanding of computer systems, networks, and operating systems. Knowledge of internet security and data privacy best practices. Excellent communication and organizational skills. Ability to manage multiple tasks and projects effectively. Experience troubleshooting network and camera cabling. Ability to travel approximately 20% based on company needs and restaurant openings.

Degree in Computer Science, Engineering, or related field. Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar. Experience installing or troubleshooting network/camera cabling (a plus).

You'll be part of a team that relies on technology to keep operations running smoothly across multiple locations. This role offers the opportunity to work on a variety of systems, solve real problems, and play a key role in supporting growing restaurant operations. If you enjoy building systems, fixing problems, and keeping technology running at its best, we'd love to hear from you.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.