Admissions Advisor

Admissions Advisor

The Admissions Advisor is a pivotal member of the Enrollment and Integrated Marketing organization at Texas State Technical College (TSTC), contributing significantly to the mission of placing Texans into high-paying jobs. In this role, the Admissions Advisor executes both internal and external activities to attract applicants and supports them through the admissions process. Hiring Range is $20.13 - $22.14 USD Hourly. The final salary offer will be determined based on the candidate's qualifications and experience. Equivalent combination of education, training and relevant professional experience will be considered.

Essential Functions & Responsibilities:

• Demonstrate TSTC Core Values (Excellence, Accountability, Service, and Integrity) when interacting with internal and external stakeholders, customers, students, and the community.
• Assist prospective and new applicants in identifying programs aligning with their career goals.
• Guide students through the admissions process, ensuring all application requirements are met.
• Assist students in determining methods of financing including but not limited to assistance with completion of the FAFSA.
• Manage a student applicant caseload, providing personalized advisement.
• Answer questions, troubleshoot needs related to the admissions process, and effectively guide prospective students.
• Collaborate with various TSTC departments, including Veteran Services, Financial Aid, Registrar's Office, Student Operations, and Student Services and Enrollment.
• Stay updated on FAFSA, FERPA, and compliance practices for records management.
• Visit various community locations, including high schools, to attend events, represent, and promote TSTC.
• Utilize various software programs to track prospective student outreach and follow-up.
• Perform general admissions and administrative duties, including collecting and uploading documents, and reviewing documents for quality control.

Skills & Abilities:

• Excellent written and verbal communication skills for clear and effective information delivery.
• Critical thinking skills to make decisions and solve complex problems with sound reasoning.
• Exceptional multitasking abilities to manage multiple responsibilities effectively.
• Adaptability to learn and leverage new technologies.

Travel Requirements:

• This position requires travel during working hours, up to 25% of responsibilities.
• Occasional travel up to 5% of responsibilities that may involve overnight stays.
• Occasional availability on nights and weekends may be required.

Competencies:

• Customer service: Work effectively in a service environment, providing timely and concise information with professionalism.
• Time management: Prioritize tasks in a fast-paced environment to meet student needs and internal deadlines.
• Problem-solving: Use critical thinking to determine the best course of action and remain open-minded and flexible to find solutions.
• Teamwork: Actively participate in a team, encouraging cooperation, and staying up-to-date on changes to processes.
• Cultural competence: Demonstrate sensitivity to diverse backgrounds, creating an inclusive and welcoming environment for all students.

Education & Experience:

• Associate's Degree.
• Exceptional background may be considered in lieu of educational requirements.
• Preferred: Prior experience as an Enrollment Coach or similar one stop enrollment center.
• 1-3 years experience in consultative sales or higher education preferred, particularly in recruiting, admissions, records, financial aid, or related fields.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional need to reach, pull, bend, and carry loads up to 15 lbs.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.