Medical Front Desk Coordinator

When someone walks into our office, they’re often in pain, overwhelmed after an accident, or simply looking for answers. Before they ever meet the doctor, they meet you. We’re looking for someone who understands that exceptional patient care begins at the front desk. Someone who enjoys helping people, stays calm under pressure, communicates with confidence, and takes pride in creating an organized, welcoming environment. If you’re looking for a career where your work genuinely matters—and where you’ll be part of building the future of a growing healthcare organization—we’d love to meet you. About Dilanchian Chiropractic (HD Chiro) For years, Dilanchian Chiropractic Corporation has provided patient-centered chiropractic care focused on helping individuals recover from injury, reduce pain, and return to the activities they love. As we continue to grow, we’re entering an exciting new chapter as HD Chiro , expanding our services, investing in new technology, and building a modern healthcare experience while staying true to the reputation we’ve earned. We believe outstanding patient care starts with outstanding people. Every member of our team plays an important role in creating an experience built on compassion, professionalism, and excellence. About the Role As our Medical Front Desk Coordinator , you’ll become the operational center of the practice. You’ll greet patients, coordinate appointments, answer phones, communicate with attorneys, insurance companies, and referral partners, manage patient documentation, and help ensure the clinic operates efficiently every day. This role is perfect for someone who enjoys working with people, solving problems, and keeping everything organized while contributing to a team that truly supports one another. What You’ll Do Welcome every patient with professionalism, warmth, and exceptional customer service Answer incoming phone calls and respond to patient questions Schedule, confirm, and manage patient appointments Register new patients and accurately enter demographic, insurance, and accident information Verify insurance benefits and maintain accurate patient records Collect patient payments and maintain proper documentation Coordinate communication with attorneys, insurance adjusters, referral offices, and medical providers Assist with medical records requests and administrative documentation Prepare patient paperwork and ensure required forms are completed Maintain an organized, clean, and professional reception area Support providers and clinical staff with administrative needs throughout the day Help create an outstanding experience for every patient from check-in through check-out What We’re Looking For Required Qualifications High school diploma or equivalent At least one year of customer service, administrative, or front office experience Excellent communication and interpersonal skills Strong organizational and multitasking abilities Professional appearance and positive attitude Comfortable working in a fast-paced environment Strong computer skills and ability to learn new software quickly Preferred Qualifications Previous experience in a chiropractic, medical, physical therapy, or outpatient healthcare office Experience with personal injury or motor vehicle accident cases Experience with electronic medical record (EMR) software Bilingual in Spanish is highly preferred Experience verifying insurance benefits and scheduling patients If you’re passionate about helping people and providing exceptional customer service, we’d love to hear from you—even if you don’t meet every preferred qualification. What We Offer Competitive hourly compensation based on experience Health insurance Paid time off Paid sick leave Paid holidays Ongoing training and professional development Monday through Friday schedule Supportive leadership and collaborative team environment Modern technology and streamlined workflows Opportunities for advancement as our organization continues to grow Why Join Our Team? We’re not looking for someone to simply answer phones. We’re looking for someone who wants to become an essential part of a practice that changes lives every day. Our patients often arrive following motor vehicle accidents, workplace injuries, or chronic pain conditions. They deserve compassion, professionalism, and confidence from the very first interaction. As one of the first people they meet, you’ll play an important role in building trust and creating an experience that reflects the values of our practice. At Dilanchian Chiropractic (HD Chiro), we believe great workplaces are built by great people. We invest in our employees, encourage professional growth, and foster a culture built on teamwork, accountability, and respect. If you’re looking for more than just another front desk position—and want a career where your contributions are recognized and valued—we’d love to meet you. Job Type: Full-Time Pay: $20.00–$25.00 per hour DOE Health insurance Paid time off Paid sick leave Paid holidays Employee training Schedule Monday to Friday Dilanchian Chiropractic Corporation (HD Chiro) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee is respected, supported, and given the opportunity to succeed. #J-18808-Ljbffr