Area Sales Manager

Area Sales Manager

As an Area Sales Manager, you will lead and develop a team of Customer Success Managers to drive revenue growth, customer satisfaction, and market expansion within North Texas and the surrounding region. This is a high-impact leadership role at the frontlines of our aggressive national growth strategy.

ShipNova is scaling fast - and we need a leader who thrives under pressure, builds strong teams, and personally contributes to bottom-line results. Roughly 20% of your focus will be on coaching, mentoring, and maximizing team performance, while the remaining 80% will be dedicated to developing your own book of business. Your success is measured not only by the team's performance, but by your ability to help us expand into new markets, rapidly grow revenue, and lead from the front with unmatched intensity and ownership.

Note: Some travel will be required as talent is onboarded regionally.

Qualifications

• 5+ years of B2B logistics or 3PL sales experience (including 2+ years leading sales teams)
• Proven ability to hire, coach, and scale top-performing Customer Success Managers
• Strong personal sales acumen with the ability to bring and grow your own book of business
• Deep understanding of full truckload, LTL, and/or high-value supply chain management, freight forwarding and expedited offerings
• Willingness to travel regionally to support new team members
• Relentless problem solver who thrives in fast-paced environments
• Proficient in CRM systems
• Highly self-motivated and entrepreneurial - This is not a desk job!

Responsibilities

• Spend approximately 20% of your time leading, coaching, and developing your team of Customer Success Managers
• Dedicate 80% of your time to generating personal business and building your own revenue impact
• Recruit, train, and coach high-performing team members in your assigned territory
• Own and drive regional new business acquisition through strategic support and field leadership
• Conduct regular in-person and virtual check-ins with team members and prospects
• Have regular weekly ride-alongs with team members
• Create and help facilitate bi-monthly sales meetings
• Build pipelines and support reps in structuring deals that meet revenue goals
• Monitor and ensure your own and team KPIs are hit, including:
• Weekly activity
• Revenue & performance targets
• CRM hygiene and data integrity, including maintaining a healthy and accurate pipeline, proper opportunity tracking, and disciplined follow-up
• Customer satisfaction and retention benchmarks
• Help facilitate 1:1's and annual reviews

• Collaborate with internal teams (pricing, carrier ops, and Operation Managers) to deliver a seamless customer experience
• Create consistent territory health and progress reports for leadership
• Act as a regional brand ambassador - own your market like a franchise

Benefits:

• Full Health insurance coverage for employee, paid by ShipNova for two plan options
• Health benefits made available to additional family members
• 401K plan available with up to 3% company match

About us:

Freight may be complex and demanding, but working with your logistics partner shouldn’t be. At ShipNova, we take ownership of every load so you never have to wonder what comes next. From first call to final delivery, we anticipate needs, communicate clearly, and create calm in the chaos.

Exceptional logistics isn’t just about what we deliver. It’s how we deliver it.