Residential Life Skills Lead

Job Description

Job Description

Catholic Charities St. Vincent’s School for Boys was founded in 1853 and rooted in our faith traditions of charity
and justice, supporting families, adults, and youth through social service and opportunities for healthy growth
and development. Our values are respect, compassion, accountability, and integrity. Our commitment is to
support changing lives in the communities we serve; promoting a fulfilling and supportive environment; and
involving the community in carrying out our mission. This program focuses on four underlying philosophies
that are central to the services provided: Housing First; Trauma-Informed Care, Person-Focused Care, and Social
Determinants of Health.

Salary: $28.00 per hour

Location: Onsite 5 days a week

The Residential Life Skills Lead, (RLSL) provides trauma-informed, housing-first leadership and oversight to
the Residential Life Skills Specialists Team supporting Transitional Age Youth (TAY), ages 18–24, who are
homeless or at risk of homelessness in Marin County. This role operates in partnership with Marin County
Department of Health and Human Services within Marin’s Transitional Housing Program model.
The Residential Life Skills Lead will help create an environment where young adults experience safety,
connection, empowerment, and hope, where staff receive reflective supervision, guidance, and consistent
support. This role blends staff supervision, residential operations, quality assurance, and hands-on support
during crises to ensure a healthy, safe, and emotionally attuned residential environment.
Trauma-Informed Practice Expectations
• The RLSL integrates trauma-informed practice into all leadership and oversight functions by modeling and
reinforcing the following core principles:
• Safety & Trust: Maintain predictable, emotionally safe environments and support staff responses that
reduce stress and build trust.
PROGRAM & POSITION SUMMARY
ESSENTIALDUTIES&RESPONSIBILITIES
Clear, Calm Communication: Model transparency, consistency, and respectful, regulated communication.
Young Adult Voice & Choice: Promote meaningful choice, shared decision-making, and active listening.
Curiosity Over Punishment: Guide staff toward restorative, non-punitive, problem-solving responses.
Emotional Regulation Support: Model grounding and co-regulation while coaching staff to respond with
empathy and presence.
Strengths-Based Practice: Recognize resilience and progress and ensure dignity-affirming, neutral
documentation.
Cultural Humility: Affirm identities, promote inclusion, and engage in ongoing learning and self-reflection.
Reflective Leadership: Participate in reflective supervision and foster collaboration and continuous
improvement.
Oversight of Residential Common Area (Milieu) & 24/7 Support Model
Maintain staffing schedules that ensure consistent 24/7 supportive presence. Oversee shift handovers
and ensure accurate, trauma-informed documentation. Support daily routines, house meetings, safety
checks, and community-building. Promote physical, emotional, and psychological safety in the
residential environment.
Program Operations, Safety, & Contract Compliance
Ensure county contract and agency requirements are met. Oversee emergency protocols and incident
escalation procedures. Review and approve incident reports for tone, accuracy, and trauma-informed
framing. Ensure timely 24-hour funder notifications and 48-hour incident report submissions.
Monitoring, Evaluation, & Quality Assurance
Review monthly data, including behavioral trends, skill-building progress, and documentation quality.
Recommend program improvements based on YAA recommendations. • Participate in contractor
monitoring visits, audits, and quality improvement efforts.
Young Adult-Centered Team Collaboration
Ensure staff support youth ISPs and Housing Stabilization Plans consistently. Facilitate communication
between staff, clinicians, housing case managers, and partners. Promote warm handoffs and
coordinated support across the care team.
Crisis Management Leadership
Provide calm, trauma-informed leadership during crises. Support staff in applying de-escalation and
grounding strategies. Participate in post-incident debriefs to identify learning and improvement
opportunities.
Staff Training & Professional Development
Participate in ongoing training including trauma-informed care, de-escalation, cultural humility, and
documentation. Oversee the onboarding of Residential Life Skills Specialists. Promote reflective
practice, self-care, and staff wellness.
Relationship-Building & Young Adult Empowerment Culture
Help cultivate a community where young adults feel respected, supported, and empowered. Model
communication strategies that strengthen trust and inclusion. Encourage shared responsibility,
community voice, and young adult leadership.
Nothing in this job description restricts management's right to assign or reassign duties and
responsibilities to this job at any time.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodation may be made to enable individuals with disabilities
to perform the essential functions.
Education & Experience:
• Bachelor's Degree preferred
• 1-3 years’ experience within the field of residential and/or community-based services for youth
• 1-3 years of experience supervising staff.
• Ability to teach independent living skills.
• Must possess a valid driver’s license.
Knowledge, Skills & Abilities:
• Understanding the needs of the unhoused young adults or youth.
• Ability to supervise others, and display healthy leadership skills
• Strong grounding in trauma-informed, healing-centered, culturally responsive practice.
• Ability to remain calm and attuned during crises.
• Strong communication, documentation, and organizational skills.
• Ability to coach and supervise staff through reflective practice.
• Cultural humility; ability to work effectively with diverse populations.
• Bilingual English/Spanish strongly preferred.
• Consistent with supporting agency policies, philosophy, and ethics.
• Ability to communicate with emergency services, law enforcement, and community providers.
• Excellent written and verbal communication skills.
• Must be proficient in Microsoft 365, the Internet, and e-mail.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent
services and work effectively in cross-cultural situations.
Prerequisites Required Prior to the First Day of Employment:
Fingerprints:
Required
TB Screening -
Negative Tuberculosis Test:
Required
COVID-19 Proof of
Vaccination: Required First Aid
Certificate: Required
• Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI)
reporting and case record reviews.
• Is responsible for accurate and timely submission of case records.
• Serves on a quarterly case record review committee for Performance and Quality Improvement (PQI)
reporting.
• Serves on department or program Performance and Quality Improvement PQI Committee responsible for
monitoring goals and reporting.
QUALIFICATIONS
COUNCIL ON ACCREDITATION (COA) ROLES
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.
• Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.
• Occasional lifting, pushing, and pulling.
• Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently,
and/or a negligible amount of force constantly to move objects.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the
work assigned.
• Driving is required for this position.
If driving a car is required for the position, the incumbent must have a valid California driver's license and be able
to provide proof of DMV record and personal insurance (if required.)
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.
• The work environment includes a residential setting, offices, and community agencies.
• Noise level is usually moderate in accordance with what is typical in the above settings.
• May include contact with clients with mental health issues who demonstrate behaviors such as cursing,
shouting, running away, self harm and violence.
• The work environment includes young adults18 -24 years old.
• May be exposed to odors such as frangances, cleaning products, and clients who experience difficulties
with personal hygiene.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being
performed by people assigned to this classification. They are not to be construed as an exhaustive list of all
responsibilities, duties, and skills required of person nel so classified. All personnel may be required to perform
duties outside of their normal responsibilities from t

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease -- to name a few – with compassion and services of highest quality.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Description

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease -- to name a few – with compassion and services of highest quality.\r\n\r\nCATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law.\r\n\r\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.