Business Operations Analyst

At MFS you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Business Operations Analyst will gain exposure to strategic initiatives in Operations while supporting the Value Stream Mapping activities aimed at optimizing operational workflows and capabilities across the department.

Additionally the role participates in department wide projects performing support functions on behalf of the team. This role is expected to with guidance from senior analysts provide supportive partnership across the department to execute on solutions decrease operational risk and promote long-term efficiency.

WHAT YOU WILL DO

• Supportanalysis of current business processes and workflowsunder senior team member direction helping identify potential process gaps and improvement opportunities.
• Gather and document business requirements from stakeholders
• Create process maps workflows technical requirements and business documentation with guidance from senior analysts
• Conduct data analysis and generate dashboards to support decision-making
• Collaborate with cross-functional teams including operations IT software architects and product owners
• Coordinates logistics and documentationfor meetings and workshopssupporting facilitation led by senior team members.
• Assist with coordinating and managing project timelines deliverables and meetings as needed within MFS.
• Manage administrative tasks related to Operations service provider including maintaining contact lists updating documentation and organizing contract files.
• Assist in tracking the performance or maturity model against key metrics to be organized for regular reporting to management.
• Collaborate with different internal and cross-functional teams to ensure alignment on transformation goals and initiatives.
• Performs assigned analyses and tasksunder the guidance and direction of senior Business Operations team members.
• Assume additional responsibilities as requested.

WHAT WE ARE LOOKING FOR

• Bachelors degree in Business Administration Finance Information Systems Operations Management or related field
• 0-2 years relevant experience
• Proficiency with Microsoft Office (Word Excel and PowerPoint) required.
• Proficiency in visualizing process diagrams taking them from text to a visual flowchart/diagram to support common understanding of processes across the department
• Strong analytical and problem-solving skills
• Experience with process mapping tools (Visio Lucidchart etc.)
• Knowledge of Lean Six Sigma Agile or BPM methodologies
• Basic familiaritywith reporting or automation tools such as Power BI Tableau or Power Automateis a plus
• Excellent communication and stakeholder management skills
• Ability to manage multiple projects and priorities

PREFFERED QUALIFICATIONS SKILLS &EXPERIENCE

• Lean Six Sigma Green Belt or similar certification
• Experience with investment management operational systems
• Knowledge of SQL or data analysis tools
• Project management experience is a plus

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

#LI-SS1

Base Salary Range: $50000.00 - $71500.00 This position is eligible for competitive incentive bonus.

At MFS we believe in fair and transparent compensation. For that reason were including the salary range for this position. This range reflects our good-faith expectation forwhat well pay depending on the candidates experience training and addition to the salary we also offer significant and competitive incentive compensationbased on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)

• Education Assistance: MFS contributes $100 monthly up to $10000 lifetime maximum directly to loan provider

• Education Assistance: Tuition reimbursement up to $8000 annually

• Education Assistance: Access to discounted tutors and college coaches

• Generous time off and fully paid leaves including 20-weeks for maternity 12-weeks for parental and caregiver leaves

• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account

• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)

• Wellness Programs: Robust wellness webinars employee assistance program with a focus on mental health subsidized fitness benefit via Wellhub (formerly Gympass) where you can workout at gyms studios and boutique fitness locations near you join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role well be happy to discuss them

#LI-HYBRID

At MFS we are dedicated to building a diverse inclusive and authentic workplace. If you are excited about this role but your past experience doesnt align perfectly we encourage you to apply - you might be just the right candidate for this role or others.

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability please contact MFS at or email for assistance.

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race color religion sex national origin age marital status sexual orientation gender identity genetic information disability veteran status or any other status protected by federal state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally retaliation including intimidation threats or coercion because an employee or applicant has objected to discrimination engaged or may engage in filing a complaint assisted in a review investigation or hearing or have otherwise sought to obtain their legal rights under any Federal State or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document linked for your reference.

Required Experience:

IC