Commercial Project Coordinator

Your Tasks Receive and process order within required time allotment. Review order from completeness and accuracy to customer specifications including verification from operations/supply chain/keeping the tool list updated Follow-up with customer accordingly Process confirmation and ensure customer received via written verification Inputs and processes all RFQ’s in accordance with all policies, procedures, and customer specifications Key contact to ensure customer contact is achieved Prepares and manages backlog to ensure order is processed within cost and delivery restrictions Back-up to Customer Service Department order entry when needed Verify pricing and part #’s and cross check all orders. Ensure customer is updated throughout order, manufacturing, and delivery process Assist sales and customers by providing information regarding delivery, product status, pricing. Ensure follow-up and follow through are satisfactory to the customer Process material needs as needed and via procedure. Create purchase order in accordance with policy and procedure. Ensures all MSDS and ISO required documents are secured Identify risks, delays, and elevate when needed Ensure work area and equipment are maintained, organized and clean to Mapal standards Exceed and exhibit all Mapal Inc. behaviors as defined by policy, procedure and standards Ensure written flow charts, work instructions and/or standards for each position responsibility is consistent and accurate. Update, refine and adjust as needed or required. Actively participates in all cross-functional team projects and assignments as directed by Manufacturing Director Tasks as assigned to qualification standard Your Profile 3 years customer service representative experience within manufacturing environment High school diploma; Associates degree in Business and/or Management preferred. Customer Service Excellence Demonstrated experience SAP Proficiency Proficient in MS Office and project management tools (e.g., MS Project, Smartsheet). Active listening, verbal and written communications Proficiency in reading and understanding Engineering drawings and instructions Detail oriented and skilled in understanding troubleshooting, process workflow Positive, ‘Can do’ attitude and approach We Offer Market competitive salary Medical, dental, vision, disability/life and 401(k) Opportunities for career development Training here and abroad Tuition reimbursement Wellness programs #J-18808-Ljbffr MAPAL Dr. Kress SE & Co. KG