Childcare Enrollment & Family Experience Director

Benefits: Vibrant team culture Vacation time Birthday off and paid Employee recognition Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Company parties Competitive salary Dental insurance Employee discounts The Learning Experience of Horizon West is looking for a warm, energetic, and relationship-driven leader to join our family as our Assistant Director! We’re searching for someone who loves connecting with people, creating joyful first impressions, and helping families find the perfect place for their little learners to grow. If you’re passionate about early childhood education, thrive in a fast-paced, customer-focused environment, and get excited about building relationships, growing enrollment, and creating magical family experiences, this is the perfect role for you. You’ll be a friendly, familiar face for our families—guiding them through their journey, welcoming new little learners into our community, and helping us continue to grow with happiness and heart. What You’ll Bring A proven track record of driving sales growth and converting leads into long-term relationships Strong communication, relationship-building, and organizational skills A passion for early childhood education and delivering an exceptional family experience Excellent customer service abilities, with a warm, personable, and professional approach Experience in sales, enrollment, or customer-facing roles where follow-through and attention to detail are key What You’ll Do Manage the full enrollment pipeline—from inquiry and tour scheduling to follow-ups, conversions, and onboarding Conduct engaging, informative tours that showcase our school’s curriculum, culture, and value Build strong, lasting relationships with prospective and current families to support retention and community engagement Implement sales strategies to grow enrollment and meet monthly/annual goals Track leads, conversions, and follow-up activities to ensure no opportunity is missed Maintain accurate enrollment data, documentation, and communication throughout the family journey Serve as a welcoming, positive representative of our school during tours, events, and family interactions Plan, coordinate, and support on-site events (open houses, community events, family engagement activities) designed to generate leads, boost enrollment, and strengthen relationships with current families Engage with families during events to answer questions, highlight our programs, and create meaningful connections that support retention and referrals What We Offer: Competitive salary Health benefits Paid holiday/vacation time/sick time after 90 days Vibrant team culture Employee discount Training reimbursement for eligible candidates Continued professional development opportunities Community outreach activities Monday - Friday Free uniforms Company parties Employee recognition Apply Now If You Have: Strong sales experience with a proven ability to convert leads, build relationships, and meet enrollment or sales goals A growth mindset—eager to learn, adapt, and continually find new ways to support enrollment and family engagement A warm, customer-focused personality and the ability to create meaningful connections with families Excellent communication, follow-through, and organizational skills A passion for early childhood education and creating exceptional family experiences At least one year of childcare or daycare experience (preferred) At least one year of childcare center leadership or management experience (preferred) If you’re a relationship-builder at heart with a passion for early childhood education and the drive to help our enrollment grow, we’d love to meet you— apply today and help welcome even more little learners into our TLE of Horizon West family! #J-18808-Ljbffr The Learning Experience #331