Claims Supervisor

Supervise, train, and monitor assigned claims adjusters and other claims personnel Lead and develop a growing team of Field Property Adjusters Manage overall operations of the designated area Interview, hire, train, and direct personnel Prepare and conduct performance assessments, coordinate discipline, and oversee employee development Regularly review claims and adjusters’ files for coverage and adequate reserves Answer claims questions, provide additional services, and take necessary action Review claim correspondence and counsel on further action Resolve coverage and unusual questions within designated authority and conduct related research Maintain and apply working knowledge of adjusters’ files and statutory laws Recommend and participate in developing and evaluating claims procedures with the Claims Manager Handle claim complaints and inquiries Assist the Claims Manager and act on the manager’s behalf as necessary Direct processing of legal papers served upon ERIE involving claims actions and direct outside legal counsel activities Assist with trial preparation and attend pre-trial functions and trials as necessary Review reports, payments, and buyer information; negotiate with salvage auctions and salvage yards when required Contribute to projects, initiatives, teams, and assignments supporting business strategy and operational outcomes Serve on the Catastrophe Team, including short-notice travel to other locations for periods exceeding two consecutive weeks Requirements High school diploma or equivalent and six years of claims-related experience required; or associate degree and four years of claims-related experience required; or bachelor’s degree and two years of claims-related experience required Experience using estimating software preferred Experience in a leadership role preferred Completion of Associate in Claims (AIC) designation preferred Appropriate license(s) as required by applicable state(s), including ability to secure and maintain dual or multiple licenses as business needs require Valid driver’s license required Must reside within 50 miles of the Murrysville, Pittsburgh, or Johnstown Branch Offices Use of Personal Protective Equipment (PPE) is required Regular and predictable attendance is required Regular and predictable onsite presence may be essential for leadership roles based on business and operational needs Ability to travel on short notice to other locations for periods exceeding two consecutive weeks as part of the Catastrophe Team Core Competencies Demonstrates strong leadership in managing and developing claims personnel while ensuring compliance with statutory laws and effective claims processing. Proficient in claims assessment, negotiation, and operational management to support business strategy and outcomes. Highest-signal resume keywords Claims Management Leadership Experience Associate In Claims (AIC) Estimating Software Statutory Law Knowledge ATS Optimization Keywords Hard Skills Claims Processing Performance Assessment File Review Negotiation Legal Document Handling Employee Training Claims Procedure Development Research Skills Catastrophe Response PPE Compliance Soft Skills Team Leadership Communication Problem Solving Conflict Resolution Employee Development Certifications & Qualifications Associate In Claims (AIC) Valid Driver's License Industry Keywords Claims Adjuster Field Property Adjuster Claims Procedures Statutory Laws Catastrophe Team Claims-Related Experience Dual Licenses Performance Management Employee Training Legal Counsel Coordination Tools & Technologies Estimating Software #J-18808-Ljbffr Jobtailor