Senior Solutions Engineer I - ERP Customization & Integration

Senior Solutions Engineer I – ERP Customization & Integration Department: Solutions - Technical Services Location: Remote and/or Headquarters in Tampa, FL Summary of Duties & Responsibilities Senior Solutions Engineer I is a key technical expert responsible for designing, developing, implementing and maintaining enterprise resource planning (ERP) systems to support business operations and growth. This role involves analyzing business requirements in a client-facing position, developing tailored solutions, integrating systems, and ensuring the overall performance and reliability of ERP platforms. Senior Solutions Engineer I also acts as a technical advisor, providing insights on best practices and driving process improvements through the effective use of ERP solutions. Essential Functions ERP Development & Customization Define integration patterns, data flow architectures and technical standards for ERP customization across client engagements Design, develop and implement custom ERP modules and features based on business needs Create and maintain system integrations between ERP systems and other business applications Develop workflows, scripts and reports to enhance ERP functionality System Analysis & Troubleshooting Analyze complex business processes and translate them into efficient ERP solutions Identify, diagnose, and resolve technical issues to ensure system reliability and performance Conduct system testing and debugging to maintain software quality Collaboration & Requirements Gathering Serve as the primary technical point of contact for client stakeholders during implementations and upgrades, including leading requirements workshops and presenting solution designs Work closely with business stakeholders to gather and understand requirements Collaborate with cross-functional teams to ensure ERP solutions align with organizational goals Provide technical support and guidance during ERP system upgrades and migrations Estimating and Planning Assess the scope of projects and estimate development time, resources and costs required Provide accurate timelines and budgets for ERP-related projects Contribute to project planning by identifying potential risks and dependencies Documentation and Compliance Maintain technical documentation, including system designs, workflows and user manuals Ensure ERP solutions comply with security standards and regulatory requirements Monitor emerging ERP technologies and recommend improvements or enhancements Evaluate system performance and implement changes to optimize processes Technical Skills Proficiency in ERP systems, e.g., BST11 ERP, SAP, Oracle, Microsoft Dynamics, Deltek and NetSuite Expertise in programming languages, e.g., Java, C#, Python and SQL Experience with system integration tools and technologies (APIs, ETL tools, etc.) Strong knowledge of database management systems and ERP architecture Problem-Solving Skills Analytical mindset and the ability to troubleshoot and resolve complex technical issues Ability to identify inefficiencies and recommend process improvements Strong written and verbal communication skills to interact with technical and non-technical stakeholders Ability to work effectively in cross-functional teams and convey technical concepts clearly Organizational Skills Ability to manage multiple projects and deadlines simultaneously Detail-oriented approach to ensure accuracy and completeness of solutions Leadership and Initiative Demonstrated ability to take ownership of projects and see them through to completion Willingness to mentor junior developers and promote knowledge sharing within the team Serve as a technical mentor to junior team members, providing guidance and support in ERP development practices Lead by example in delivering high-quality solutions and promoting a culture of continuous improvement Assist in defining team objectives, priorities and workflows to align with organizational goals Collaborate with leadership to establish best practices and ensure the ERP development team remains aligned with the overall business strategy Perform additional related duties as directed Education or Prior Work Experience Bachelor’s degree in computer science, information systems, software engineering or a related field. Master’s degree is a plus Experience: 6+ years Reports To The Technical Services Manager Number Supervised 0 Travel Some travel possible but not extensive Classification Exempt Work Environment & Physical Demands This job operates in a professional office environment with standard office equipment. Remote work is supported with core hours of 9:00 a . m . –6:00 p . m . E T. The employee is regularly required to speak and listen and frequently required to stand, walk and use their hands. #J-18808-Ljbffr BST Consultants, Inc.