Field Service Technician Level 2 - Secret Clearance Required Engineering

Field Service Technician Level 2 Contract to Hire positions with an award winning leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. Job Summary SOC is hiring 7 Field Service Technicians (FSTs @ Level II, Level III and Level IV). Ideal candidates will be responsible for providing hands‑on technical support of client’s products. FSTs are key players in the pre‑ and post‑production life cycle at the client company. Key Tasks Assembly and support of prototype products Real‑world/real‑time troubleshooting and repair at various customer sites Provide testing support by helping perform testing, providing technical support, and/or correcting deficiencies as required Provide technical support during training events Coordinate and perform product upgrades in the field All positions are based out of St. Louis, MO but selected candidates must be able and willing to TDY to CONUS and OCONUS customer locations 50‑75 % of the time. Job Responsibilities Provide routine technical support for maintenance, repairs, modification, equipment setup and testing Troubleshoot and determine equipment issues using drawings and technical documentation Conduct repairs and/or modifications using a variety of hand tools and test equipment Assist in demonstrating setup and adjustment of complex equipment for potential users or operators Complete appropriate written documentation and feedback for onsite service and installations Deliver technical solutions to customers with a high degree of professionalism May provide formal/informal training of customer personnel Identify, analyze, and repair product failures, orders and replace parts as needed May recommend which products or services best fit the customer’s needs Demonstrate great customer service skills Work variable shifts and up to 12‑hour shifts to perform necessary testing Exhibit mature, independent judgment and communicate effectively Maintain and adhere to the customer’s on‑site scheduling requirements, including working variable shifts and up to 12‑hour shifts while traveling to customer sites Support, communicate, reinforce and defend the mission, values and culture of the organization Qualifications HS diploma or GED with minimum 2 + years of relevant experience U.S. Citizenship required Active Department of Defense (DoD) Secret Clearance or ability to obtain within a reasonable time after commencement of employment Intermediate understanding of one or multiple technical competencies (electrical, mechanical, hydraulics, pneumatics, etc.) Proficient in the use of laptops, mobile devices, and related software Willingness to travel to CONUS locations to perform repairs, upgrades, provide fielding support, and other assignments as required Field Service Technicians may be away from home (St. Louis, MO & surrounding area) 50‑75 % of the year on average Willingness to travel to OCONUS locations (Europe, Asia, Africa, Australia) as required; rotation periods generally 4‑6 months at a time Eligible to obtain U.S. passport Valid driver’s license to obtain a rental car for assignments Ability to obtain and retain a company‑sponsored credit card for use while on business travel Good communication skills (written and verbal) Fundamental understanding of computer systems, operating systems, and configuration files is a plus Computer proficiency with MS Office applications, including Word, Excel, Project, and PowerPoint; knowledge of database technologies helpful Estimated Min Rate: $28.85 Estimated Max Rate: $28.85 #J-18808-Ljbffr