Route Operations Supervisor

About the Company FlexTek, LLC has partnered with one of North Americas leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. This is more than a job its an opportunity to grow your career, build strong relationships, and make a tangible difference every day. The company offers competitive pay, solid benefits, and real upward mobility for people who take ownership of their operation.

About the rol e The ideal candidate is a hands-on operational leader responsible for overseeing the daily operations of a high-volume waste and recycling site, ensuring safe, efficient, and compliant service delivery across residential, commercial, and roll-off operations. This individual will bring strong leadership abilities, operational expertise, and a proactive management style focused on safety, productivity, employee development, regulatory compliance, and delivering exceptional customer service.

Key Responsibilities

• Lead and manage daily operations for a multi-line waste services operation consisting of residential, commercial, and roll-off routes.
• Supervise and develop a team of approximately 25 employees, including frontline staff and drivers.
• Recruit, interview, hire, train, coach, and evaluate employees and drivers to maintain a productive and engaged workforce.
• Maintain a visible presence in the field by conducting regular ride-alongs with drivers, performing route observations, and working alongside operations personnel to identify improvement opportunities, reinforce safety expectations, and provide real-time coaching.
• Ensure compliance with company policies, safety standards, and all applicable federal, state/provincial, and local regulations.
• Promote and maintain a strong culture of safety by conducting regular safety meetings, documenting attendance/topics, and ensuring employees follow safe work practices.
• Develop and oversee preventive maintenance programs to minimize downtime, control maintenance costs, and maximize operational efficiency.
• Monitor labor utilization and ensure compliance with wage and hour regulations.
• Maintain operational records, reports, and documentation accurately and timely.
• Manage inventory levels for equipment, parts, supplies, and materials.
• Operate equipment and support field operations as needed.
• Partner with leadership to drive continuous improvement initiatives and achieve operational goals.
• Perform additional duties and special projects as assigned.

Qualifications

• High school diploma or GED required.
• 13+ years of experience in the waste industry preferred but not required, including landfill, transfer station, hauling, or recycling operations.
• Hands-on leadership style with the ability to conduct driver ride-alongs, perform field observations, and support daily operations in a fast-paced environment.
• Minimum of 1 year of supervisory or leadership experience in an operations or industrial environment.
• Equivalent combination of education and relevant experience may be considered.

Knowledge, Skills & Abilities

• Strong leadership, communication, and team management skills.
• Ability to read and interpret safety procedures, operational manuals, routing reports, and company correspondence.
• Proven ability to prioritize tasks, solve problems, and perform effectively in a fast-paced operational environment.
• Working knowledge of safety regulations and operational best practices.
• Ability to perform physical job duties, including lifting up to 35 pounds regularly and up to 50 pounds occasionally .

Physical Requirements

• Ability to stand, walk, sit, climb, bend, kneel, crouch, reach, and balance throughout the workday.
• Ability to work in physically demanding outdoor environments.
• Strong visual and auditory abilities, including close vision, distance vision, depth perception, peripheral vision, and focus adjustment.