Head of Scaled Customer Success & AI-Driven Ops
AI Chopping Block
Handshake is seeking a customer-focused, operationally minded leader to manage three Mid-Market Customer Success Managers and drive our tech-touch digital engagement strategy. The ideal candidate is a strong coach with experience building scaled Customer Success programs, comfortable creating structure in ambiguous environments, and designing AI-enabled workflows that improve customer engagement and business outcomes. #J-18808-Ljbffr AI Chopping Block
- ...companies. For leaders scaling AI-native support... ...collaborate on customer work,... ...support and customer success workflows on Pylon... ...is looking for a Head of Customer Success... ...communities like Support Driven), and EMEA team experience... ...leads, and CS Ops, and spend your...SuggestedWork at officeRelocationShift workDay shiftAfternoon shift
- ...for our first permanent Head of Customer Success to lead the function... ...the customer journey, scale delivery and installation... ..., automation, and AI workflows to scale Support... ...Player-coach and ops-heavy You refine metrics... ...- or accreditation-driven product (CMS, Joint Commission...SuggestedPermanent employmentInterim role
- Pylon Labs, Inc. is seeking a Head of Customer Success to own post‑sales execution and scale a 159% NRR team across SF, NYC, and London. You’ll drive the agentic CS movement, align expansion with revenue goals, and lead a multi‑office org through strategic substitutions...SuggestedWork at office
- Tabs is hiring a Head of Customer Success to lead our CS function as we scale. You’ll run the team, own how retention and expansion actually get delivered across the book of business, and partner closely with leadership across Client Services. This is a senior, hands-on...Suggested
$123.1k - $186.3k
Customer Success Manager - Core (Sales & Service) Clouds The Customer... ...platform adoption at scale (Direct experience with... ..., supervisors, and ops teams Track usage metrics... ..., and Risk Management AI Literacy: Proficiency... ...Monitoring: Using AI-driven sentiment and intent analysis...SuggestedWork at officeFlexible hours3 days per week- ...insurance premium tax, sales and use tax, and property tax. You’ll partner with the finance technology team to advance tax tech using AI, automation, and data analytics. The role requires 7-10 years in SP/LT tax, strong technical depth, and leadership potential. Hybrid...Local area
$71.15k - $88.5k
...by the demands of outside investors. We’re looking for a Scaled Customer Success Manager (CSM) to join our Customer Success team. In this... ...oriented with strong problem solving and prioritization skills Driven by continuous improvement and positive customer experiences...Temporary workRemote work- Flip seeks a Director of Customer Success to own outcomes for strategic healthcare customers, partnering with Sales, Product/Engineering, and... ...start as a senior IC for ~6 months, then hire, mentor, and scale teams, establishing processes and metrics that support rapid...
$175.5k - $292.5k
...technologies such as agentic AI, we enable... ...proactive, data- and analytics-driven approaches that reduce... ...Operational efficiency Customer experience innovation... ...leading large-scale transformation programs... ...our clients’ long-term success. Visit nttdata.com or LinkedIn...Temporary workRemote workFlexible hours- Virta Health is seeking a senior accounting leader to build and scale a high-performing accounting organization. You will own general ledger... ...close cycles, and implement scalable processes leveraging AI and automation. A CPA with 8+ years of growth-focused experience...Remote job
$80k - $100k
...is hiring a Client Success Manager to own a portfolio... ...attribution, and AI-assisted workflows.... ..., PHP, IOP, OP, MAT, and dual diagnosis... ...management, or customer success experience... ...Team? Join a team scaling from 40 to 80+ clients... ...tools and AI-driven systems that set Brand...Full timeRemote work- Workday, a Fortune 500 leader in AI-powered people, money, and agents management, is seeking a Customer Success Manager in New York City. You will drive adoption and measurable... ...expansion opportunities, and shape AI-driven customer success playbooks, leveraging analytics...
- ...expand across the globe and AI transforms how companies... ...Role Ketch is hiring a Customer Success Lead to build and operate 'Success-at-Scale' programs that help... ...executing a 1:many, lifecycle-driven Success-at-Scale program... ...Partner closely with CX Ops, who build and maintain...Full timeWork at officeRemote workFlexible hours
$110k - $130k
...the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered... ...culture and work environment: Customer First - You start with the member and... ...About the role: The Client Success Manager is responsible for supporting...Local areaRemote workFlexible hours$80k - $105k
...TrueML? TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers... ...Role: As a Senior Client Success Manager, you will serve as the... ..., and uncover opportunities to scale account placement volumes....Long term contractWork at officeLocal areaRemote workFlexible hours- ...has built the only AI native coaching platform... ...no guarantee of success. If you want to be... ...future at a global scale, this is your... ...done,” and who are driven to redefine what AI... ...opportunities and driving new customer growth, while... ...Allison Langille, Head of People, at jobs@...Work at office3 days per week
- ...Client/Industry CEI.AI - AI Engineering, IT Solutions... ...delivery performance, customer satisfaction, team... ...~ Demonstrated success managing executive-level... ...environments, and data-driven solutions Establish... ...technology solutions at scale. CEI partners with mid-...Full timeMonday to FridayShift work
- ...What You Can Expect Competitive compensation A collaborative, expert-driven team Work that actually matters Clear accountability and ownership Room to grow as RevGuard scales We hire carefully and invest in the people we bring on. Identify denial...
$100k - $120k
## Senior Customer Success ManagerApply: Austin, TX: Chicago, IL: Full time... ...for what’s possible through AI, innovation, and solutions that... .... If you’re energized by scale, real impact, and meaningful... ...and career development.* **AI-driven innovation.** Work at the intersection...Full timeWork at officeWorldwide3 days per week- ...Back to Careers Customer Success Remote (West Coast preferred) Senior... ...product-market fit and are scaling fast. Customer Success... ...how we deliver high-quality, AI-enabled support at scale. This... ...within SaaS or data-driven businesses. ~ Experience...Full timeFor contractorsLocal areaRemote work
$70k - $90k
...The Hummingbirds, Inc. Customer Success Manager Remote · Full time Company website Apply for Customer... ...go-to platform that empowers community-driven commerce, fostering authentic... ...experienced CSM to round out the team and help us scale that impact. While Hummingbirds is...Full timeLocal areaRemote work- ...Title: Senior Customer Success Manager Location: United States, REMOTE Salesloft is... ...make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we'... ...tools. • Familiarity using AI-driven customer health scoring, engagement...Remote work
$125k - $133k
...motivated individual to join the Customer Success team. As a Senior... ...cross-functional projects to scale impact and improve customer outcomes... ...their mission. We are driven to facilitate change by automating... ...technology, automation, and AI-assisted workflows with a one...Full timeContract workCurrently hiringLocal areaRemote workWorldwideHome officeFlexible hours- ...TrashLab is the AI-native operating system for waste and recycling... ...real work in the truck, at the scale house, and on the phones. Our... ...recycling workflows, driver app and customer portal. Haulers use TrashLab to... ...operators - owner-operators, ops VPs, and CFOs at small-to-mid-...Live in
$80k - $95k
...Sapience AI is the collective intelligence platform... ...legacy systems, in the heads of a few experts, and... ...deployment is purpose-driven for the organization it... ...Role We're hiring a Customer Success Manager to own customer... ...enablement materials that scale across a growing...Work experience placementRemote workSleeping nights$75k - $85k
...to stabilize, grow, and scale in complex market conditions... ...—specifically in AI, intelligent scheduling,... ...source of truth for our customers. We are seeking a tech-forward Customer Success Manager to own and elevate... ...partner mindset—using data-driven insights and trust to...Casual workWork at officeLocal areaRemote workWork from homeWorldwideHome officeFlexible hours- ....co leverages embedded AI agents and embedded financial... ...across hundreds of customers like WeWork, SoulCycle,... ...’re seeking a Customer Success Manager to join the... ...Order.co continues to scale. Responsibilities... ...action-oriented, results driven, and able to work in a...Work at officeRemote workFlexible hours
$67k - $101k
## Customer Success ManagerApply: Relativity Service Delivery: Illinois: Kentucky... .... This role operates at scale to spark growth, drive... ...Will Drive Scaled Impact with AI and Creative Systems Thinking... ...audience adaptation* Outcome-driven and able to deliver value through...Full timeRemote work$80k - $102k
...own retention for our mid-market and SMB customers. Larger accounts get personal coverage and... ...What you need ~3+ years in customer success, renewals or account management at a B2B... ...and read the results ~ You work with AI daily. We use Claude across the business,...Contract workFor contractorsWork at officeRemote workFlexible hours- ...ThoughtSpot is a Data & AI platform that helps companies... ...with more than 1,000 customers globally and offices in Mountain... ..., and Tokyo. Customer Success Manager ThoughtSpot is... ...activity lists. Use AI to scale yourself.Leverage AI-driven insights and predictive...Work at officeLocal areaRemote workShift work3 days per week
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