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Head of Customer Success Scale Agentic CS & NRR Leadership

Pylon Labs

Pylon Labs, Inc. is seeking a Head of Customer Success to own post‑sales execution and scale a 159% NRR team across SF, NYC, and London. You’ll drive the agentic CS movement, align expansion with revenue goals, and lead a multi‑office org through strategic substitutions, while shaping industry thinking as a CS leader. You’ll sit at the forefront of aural and experiential CS, building a durable machine for customer outcomes, and becoming a visible voice in the CS community as the company grows. #J-18808-Ljbffr Pylon Labs

Vacancy posted 4 days ago
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