Receptionist

Job Summary We are seeking a highly motivated and effective Receptionist to staff USTDA's reception areas on multiple floors. This position serves as the first point of contact for visitors including high-level foreign government officials, Congressional staff members, and senior executives from private businesses, requiring exceptional customer service skills and professional demeanor while managing visitor access, telephone operations, and administrative support functions. Responsibilities and Duties Staff and operate the USTDA reception areas during business hours Receive incoming visitors and telephone calls and issue visitor badges Greet and assist high-level U.S. and foreign officials, Congressional staff, and senior executives Coordinate visitor access with building security and maintain visitor logs Arrange local transportation services and make reservations for visitor parking Distribute USTDA parking vouchers and Metro cards to guests and staff Accept and distribute incoming mail and courier packages as required Receive and log facilities requests into the building management tracking system Respond to facility-related submissions and generate and close work order tickets Monitor the shared facilities email account and elevate issues to the Office of Administration Coordinate conference room scheduling and assist with meeting arrangements Maintain the reception areas in a well‑organized, clean, and professional condition Handle reservations for USTDA’s Business Center and conference rooms (excluding Director’s Conference Room) Maintain an events calendar for the Business Center and all Agency conference rooms Review and approve staff booking requests Provide other administrative support duties as required Qualifications and Skills Minimum education: High school diploma or equivalent Minimum experience: one (1) year of experience in a professional office environment as a support assistant or receptionist, or equivalent position Experience handling phone calls, emails, and mail, serving as the point of contact for internal/external communication Experience managing calendars, scheduling meetings, appointments, and greeting high‑level guests Experience creating and distributing correspondence, reports, and other documents Benefits and Perks Medical, Vision, and Dental Plans Paid Holiday and Personal Time Off 401(k) plan Short‑term disability, Long‑term, and Life Insurance Education and Training Assistance Program Incentive Plans and Referral Bonuses Employee Assistance Programs Equal Employment Opportunity Kymber Consulting Group, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr