Optician

Optic Position

An Optician is a trained eyewear specialist responsible for interpreting prescriptions, assisting patients in selecting frames and lenses, taking precise measurements, and ensuring that eyewear fits correctly. Opticians bridge clinical eye care and retail services, providing both technical expertise and patient-centered support. An optician should possess strong sales skills by demonstrating a high level of knowledge about our products and be able to recommend accessories or enhancements to the patient based on their prescription and lifestyle needs.

Responsibilities

Greets customers and assist with selecting frames based on prescription needs, fit, comfort, and style

Educates patients on lens materials, coatings, and technologies

Explains pricing, warranties, and insurance benefits related to eyewear

Reads and interprets prescriptions from optometrists or ophthalmologists

Takes precise optical measurements such as pupillary distance, segment height, multifocal alignment, bridge and temple measurements.

Ensures eyewear fits correctly by adjusting frames for comfort, balance, and proper optical alignment

Submits and tracks eyewear orders through in-house or external lab partners

Inspects completed glasses for accuracy, lens quality, and compliance with prescriptions

Performs minor repairs and adjustments, including replacing screws, pads, and temples

Instructs patients on eyewear care, cleaning, and adjustments

Educates about lens features and expected adaption periods for all lenses, especially progressive or specialized lenses

Enters eyewear and lens orders into optical software with precise details

Prepares orders for processing and maintain workflow efficiency

Maintains accurate patient records and order documentation

Communicates delays, remakes, and issues with orders.

Assists with inventory and organize lenses, frame parts, chemicals, coatings, and retail supplies

Contributes to the selection of new inventory from vendors and management of the frame board space

Participates in all daily huddles and team meetings as scheduled and required

Follows all safety protocols for equipment, chemicals, and lab procedures; report any concerns to leadership

Adheres to HIPAA guidelines when handling patient information

Ensures compliance with optical industry standards

Maintains positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism

Contributes to the team effort by completing additional tasks and projects as directed.

Qualifications

High School Diploma or the equivalent years related experience required

Dispensing Optician License required.

Minimum of 5 year opticianry experience

Strong reliability with good attendance and punctuality.

Key Skills

Strong knowledge of optical theory, lens materials, and frame anatomy

Proficiency with lensometers, edgers, and related optical tools

Understanding lens materials, coatings, and measurements

Ability to read and interpret optical prescriptions

Attention to detail and precision

Problem-solving and troubleshooting abilities

Company Benefits

We offer a competitive benefits package to our employees:

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

We also offer the following benefits for FREE:

Employee Discounts and Perks

Employee Assistance Program

Group Life/AD&D

Short Term Disability Insurance

Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.