Customer Experience Team Leader - Process & Performance

Dal-Tile LLC

Dal-Tile, a leading tile and natural stone manufacturer, seeks a Supervisor Customer Experience - BUILDER to oversee CX teams and ensure high levels of service. The role manages day-to-day activities, drives planning and performance, and coordinates with leaders to optimize customer satisfaction. The position emphasizes leadership, problem solving, and process improvement, with responsibilities spanning planning, coaching, and data-driven service delivery in a Dallas office setting. #J-18808-Ljbffr Dal-Tile LLC

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Customer Experience Team Leader - Process & Performance in Dallas, TX vacancy

Customer Lending Collections Team Leader (Auto/Solar)
...Customer Lending Collections Team Leader (Auto/Solar) Make banking a Fifth Third better... ...drive a positive customer experience. While operating within... ...day-to-day work processes in the Customer Solutions... ...meet service goals and key performance indicators Enhances employee...
Performance
Work at office
Fifth Third Bancorp
Dallas, TX
1 day ago
Customer Experience Leader: Team Coaching & Process Improvement
...A prominent customer service firm is seeking a Customer Experience Supervisor in Dallas, Texas. This role will oversee a team, manage customer interactions, and enhance overall satisfaction through data analysis and process improvements. Key responsibilities include hiring...
Suggested
Kalkomey Enterprises
Dallas, TX
1 day ago
Marcus by Goldman Sachs, Customer Service Team Leader, Analyst | Draper, UT/Richardson, TX
...with 150 years of experience. Through the use... ...design, we provide customers with powerful... ...backed by our unique team, comprised of... ...are an experienced leader, who will lead our... ...influencing new processes both directly and... ...time operational performance, ensuring that service...
Performance
Goldman Sachs, Inc.
Richardson, TX
11 hours ago
Customer Success Leader
...Job Summary The Customer Success Leader (CSL) is responsible for driving... ..., and aligning global teams to enhance the overall customer experience. Essential Job... ...across regions to track performance and enable data-driven... ...stakeholders, and implement process improvements....
Performance
Safran companies
Grand Prairie, TX
2 hours ago
Remote Customer Experience Coordinator
...Customer Experience Coordinator (Remote) We are looking for a motivated and... ...to join our growing remote team. In this role, you will... ...regarding available services and processes. Maintain organized... ...and training provided. ~ Performance-based growth opportunities....
Performance
Remote work
Work from home
Flexible hours
Nexora Talent
Dallas, TX
28 days ago
Customer Experience Team Lead
...Tile LLC in Dallas is hiring a Supervisor Customer Experience - DTC to oversee day-to-day performance of our Customer Experience teams and ensure high levels of service. This... ...with managers, and drives improvements in processes and response times to boost customer satisfaction...
Performance
Work at office
Dal-Tile LLC
Dallas, TX
1 day ago
Central Market (Dallas) Customer Service Lead - Full-time
...and coach to create a team environment where Partners... ...work toward providing Customers consistently superior... ...related to daily performance goals Tracks / anticipates... ...conclusion. Processes customer transactions... ...Requirements: Work Experience: ~1+ years Related...
Performance
Full time
Work experience placement
H-E-B
Dallas, TX
3 days ago
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
$19.05 - $33.2 per hour
...Foods Market Associate Team Leader At Whole Foods... ...leading and executing the Customer Service & E-Commerce... ...for the checkout experience and grocery delivery... ...You will monitor key performance indicator metrics and... ...utilization, adherence to pick processes, and drop of task...
Performance
Hourly pay
Full time
Part time
Seasonal work
Work at office
Flexible hours
Night shift
Whole Foods
Dallas, TX
1 day ago
Customer Care Coordinator
...Center - Irving The Customer Care Coordinator is responsible... ...managing specialized processes and support functions... ...the Customer Care team to deliver timely and... ...enhance the customer experience. Maintain and regularly... ...processes to support performance and development. Oversee...
Performance
Work at office
Local area
Flexible hours
Michaels Stores
Irving, TX
20 hours ago
Call Center Supervisor
$50k - $55k
..., TX Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission... ...insights to oversee intricate processes Manage performance metrics, policies, and...
Performance
Serenity Healthcare, LLC
Irving, TX
1 day ago
10 - Customer Focused Team Manager 2
10 - Customer Focused Team Manager 2Req ID: 137251Hiring Manager: Erick ColbertBand... ...leads improvements in performance and reduction in cost.... ...and follows established processes to meet the goals of the unit... ...of education and experience.Educational Requirements may...
Performance
Contract work
Work at office
Local area
Immediate start
Night shift
Celestica
Richardson, TX
4 days ago
Experienced Call Center Manager
...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-... ...to oversee operations, drive performance, and ensure client satisfaction in... ...met. Lead and mentor supervisors, team leads, and support staff. Analyze...
Performance
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
Standard Evergreen Management Positions
Dallas, TX
5 days ago
Experienced Call Center Manager
...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-... ...oversee operations, drive performance, and ensure client satisfaction in... ...met. Lead and mentor supervisors, team leads, and support staff. Analyze...
Performance
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Remote work
Mass Markets
Dallas, TX
2 days ago
Experienced Call Center Manager
...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-... ...to oversee operations, drive performance, and ensure client satisfaction in... ...met. Lead and mentor supervisors, team leads, and support staff. Analyze performance...
Performance
Full time
Temporary work
Casual work
Work at office
Local area
Remote work
MCI
Addison, TX
20 hours ago
Customer Service Team Lead
...Syracuse, NY, is seeking a Customer Service Supervisor to lead the CS team and manage daily... ...allocate tasks, coach performance, and coordinate with Purchasing... ...3–5 years of related experience, with strong leadership... ...skills and a focus on process improvement. This is a...
Performance
Full time
Motion Industries
Syracuse, NY
1 day ago
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
$22.4 - $40.4 per hour
...leadership to the Customer Service & E-Commerce... ...for the checkout experience and grocery... ...pickup experience, team productivity, and... ...will monitor key performance indicator metrics... ...adherence to pick processes, and drop of task... ...assignments. As the Team Leader, you lead and develop...
Performance
Hourly pay
Full time
Part time
Seasonal work
Work at office
Flexible hours
Night shift
Whole Foods Market
Irving, TX
1 day ago
Manager, Customer Service
$214.39k - $321.58k
...Manager, Customer Service Lead end-to-end deployment... ...Customer Success teams to optimize system performance, customer... ...operational analytics, process standardization, and... ..., plus 5 years of experience in the job offered... ...recognized as the market leader in its domains,...
Performance
Remote work
NICE Actimize
Richardson, TX
3 days ago
Senior Claims Process Improvement Leader
State Farm seeks a Sr. Process Manager to lead end-to-end process design across Claims operations... ...role requires guiding cross-functional teams, leveraging Lean Six Sigma, and driving... ..., influence strategy, and oversee performance targets while supporting change adoption...
Performance
State Farm
Richardson, TX
3 days ago
Call Center Manager
...Job Description Lead the Team That Creates Five-Star Customer Experiences. At Astar Heating &... ...team while driving performance, accountability, and exceptional... ...for a motivated leader who thrives in a fast-paced... ...performance, improving processes, and ensuring every customer...
Performance
Work at office
A-Star Heat & Air
Dallas, TX
19 days ago
Senior EHS Leader, Process Safety & Compliance
...an experienced EHS Manager to lead EHS, process safety, and industrial hygiene programs... ...operations. The role requires a hands‑on leader with strong judgment, ability to influence... ...of improving environmental and safety performance. CSP preferred; OSHAs PSM knowledge is a...
Performance
Oldcastlebuildingenvelope
Dallas, TX
1 day ago
Call Center Client Account Manager I
...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as... ...'s operations and shared services teams, you will manage day-to-day client... ...Program efficiency and financial performance CANDIDATE QUALIFICATIONS...
Performance
Full time
Contract work
Temporary work
Work experience placement
Work at office
Local area
Remote work
Shift work
MCI Careers
Dallas, TX
20 hours ago
Supervisor, Customer Service
$65.6k - $86.1k
...partnership to help our customers find matches that make... ...Lennox, we win as a team, aiming for excellence... ...activities, monitors team performance, drives continuous... ...customer concerns. Drive CX experience initiatives and... ...Oversight Oversee order processing activities to ensure...
Performance
Temporary work
Lennox
Richardson, TX
4 days ago
Community Manager
$75k - $80k
...Manager is a keystone team member in the... ...manager, community leader and expert in maintaining... ...and revenue performance. The General Manager is a customer‑centric leader that... ...Elevate employee experience through data, conversations... .... Annual Turnover Process Proactively plan...
Performance
Contract work
Work at office
Local area
Visa sponsorship
Shift work
The Scion Group
Syracuse, NY
20 hours ago
Customer-Focused Ops Team Leader
Celestica in Richardson, TX is seeking a Manager 1 to lead a Customer Focused Team within a site. You will oversee indirect functions... ...cross-functional improvements using lean/6-sigma, and report performance to site management and the customer. This role requires strong...
Performance
Celestica
Richardson, TX
20 hours ago
10 - Customer Focused Team Manager 2
10 - Customer Focused Team Manager 2 Req ID: 137251 Hiring Manager: Erick... ...leads improvements in performance and reduction in cost. Reports... ...and follows established processes to meet the goals of the... ...Safety guidelines Typical Experience ~ Five to seven years of...
Performance
Contract work
Work at office
Local area
Immediate start
Night shift
Celestica International LP
Richardson, TX
11 days ago
Strategic Supplier Quality & Customer Experience Lead
Schneider Electric in Dallas, TX is seeking a Supplier Quality & Customer Satisfaction Manager to ensure suppliers meet quality, delivery, and performance standards that support customer satisfaction objectives. This role acts as the primary link among Procurement, Supply...
Performance
Schneider Electric
Dallas, TX
1 day ago
Customer Experience Supervisor: Lead Service Excellence
...Distribution, Inc. in Dallas seeks a Supervisor Customer Experience to oversee day-to-day activities of the Customer Experience team, ensure high levels of service, seamless... ...with customers, and coaching staff toward performance goals and professional growth....
Performance
Dal-Tile Distribution, Inc.
Dallas, TX
1 day ago
Customer Experience Coordinator
...billion in surplus. Amerisure is currently recruiting for a Customer Experience Coordinator that can do a 3-day hybrid approach onsite in... ...a competitive total rewards package. competitive base pay performance-based incentive pay comprehensive health and welfare benefits...
Performance
Work at office
Local area
Flexible hours
Amerisure Insurance
Irving, TX
3 days ago
Retail Customer Service Lead
...Retail Customer Service Lead (Key Holder)... ...for Pets – JOIN OUR TEAM! Our associates... ...Summary PetSmart's Experience Lead (Retail... ...feedback into associate performance reviews,... ...when the Experience Leader is not available... ...throughout our application process, upon request and...
Performance
Hourly pay
Weekly pay
Minimum wage
Full time
Local area
Immediate start
Weekend work
Afternoon shift
PetSmart
Irving, TX
4 days ago
Remote Customer Experience Coordinator
...Customer Experience Coordinator (Remote) We are looking for a motivated and... ...to join our growing remote team. In this role, you will... ...regarding available services and processes. Maintain organized... ...and training provided. ~ Performance-based growth opportunities....
Performance
Remote work
Work from home
Flexible hours
Nexora Talent
Dallas, TX
28 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Team Leader - Process & Performance. Be the first to apply!