Automotive Finance & Insurance (F&I) Assistant
Volvo Cars Sugar Land
Job Description
Job Description
Automotive Finance & Insurance (F&I) Assistant
Drive Profitability. Deliver Exceptional Experiences. Build a Rewarding Career.
Krause Auto Group
Join a Team That Invests in People and Performance
Krause Auto Group is seeking a driven, customer-focused, and results-oriented Finance & Insurance (F&I) Assistant to join our growing dealership team. This critical role is responsible for supporting the finance department by assisting with loan and lease paperwork, verifying customer information, and coordinating with banks or lenders to facilitate vehicle financing. You will help ensure all documents are accurate and comply with legal requirements. Additionally you may communicate with customers to explain financing options and process payments, making the cars buying process smoother and more efficient for both the dealership and the client.
If you thrive in a fast-paced environment, excel at building customer relationships, and have a passion for automotive finance, we invite you to join a team where your expertise and success are valued.
For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and long-term stability. We believe our employees are more than just a number—we support individual development, promote from within, and celebrate success across every department.
With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, Lotus and Volvo across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.
Why You'll Love It Here
401(k) with Company Match
Dental & Vision Insurance Available
Paid Vacation, PTO, and Holidays
Career Advancement Opportunities – We Promote from Within
Employee Discounts on Vehicles, Parts & Service
Family-Owned and Operated Culture
Long-Term Career Stability
Opportunity to Work with Premier Automotive Brands
Supportive Leadership and Team Environment
What You'll Do
As an F&I Assistant, you'll play a key role in maximizing dealership processes while ensuring customers receive a transparent, compliant, and exceptional buying experience.
Compliance & Documentation
Ensure all deals comply with federal, state, and local regulations
Maintain proficiency in dealership finance procedures and compliance standards
Prepare contracts, disclosures, and delivery paperwork accurately
Ensure proper completion of title and registration documentation
Maintain required certifications and ongoing training
Funding & Process Improvement
Guarantee timely funding of all contracts and monitor outstanding funding issues
Audit deals post-sale to ensure accuracy and identify opportunities for improvement
Work closely with sales, accounting, and lender partners to resolve funding concerns
Analyze performance metrics and implement best practices to improve profitability and efficiency
Customer Experience
Deliver a professional, transparent, and customer-focused finance experience
Build trust with customers through product knowledge and effective communication
Educate customers on financing options and protection products
Help create an exceptional dealership experience from purchase through delivery
What You Bring
Strong analytical and problem-solving abilities
Excellent verbal and written communication skills
Professional appearance and customer-first mindset
High level of integrity and attention to detail
Desire for continuous learning and improvement
Requirements
Knowledge of title laws and vehicle registration processes
Experience working with lenders and customers
Ability to maintain compliance with all applicable regulations
Valid driver's license with an acceptable driving record
Why Krause Auto Group?
Over 30 years of automotive success
Family-owned and operated organization
Promote-from-within culture with real career advancement opportunities
Leadership team focused on employee development and long-term success
Opportunity to work with some of the most respected automotive brands in the world
Stable and growing organization with operations across four states
Perfect For Candidates Who Are:
Motivated by performance and profitability
Customer-focused and relationship-driven
Attention to detail and excellent communicators
Team players who thrive in fast-paced environments
Looking for long-term career growth within a successful organization
Build Your Future with Krause Auto Group
This is more than an F&I role—it's an opportunity to join a company that values integrity, performance, and employee success.
If you're ready to elevate your career with a growing automotive organization, apply today and become part of the Krause Auto Group family.
Our Commitment to You
Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.
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