HOST(ESS)

Introduction ... Overview Greetingguestswith a warm and friendly attitudeas they enter the establishment and get them seated. Providing guests withmenusandansweringanyinitialquestions. Responsibilities Coordinates and controls the flow of the seating chart,optimizingan even workload for all staff. Engaging with guests to ensurethey’reprovidedwithexceptional customer service. Answering calls, taking reservations, responding tocomplaints,and helping to resolve them. Helping team members withothertasksin the restaurant as needed. Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure;maintainsintegrity of all financial controls and responsibilities. Quotesaccuratewaiting times and handles guest waiting lists or reservationsin accordance withestablished procedures. Requirements Prior customer service experience in a fast-paced environment preferred. Previouscash handling experience a plus. Ability tomultitaskand problem solve. Ability tomaintaina high levelof energy and take a proactive and strategic approach to dealing with issues. Ability to stand and walk throughout the duration of shift. Excel at working independently and as part of a team. Must obtain a Bossier ABOand LACT. #J-18808-Ljbffr