Luxury Front Office Director | Guest Experience Leader
$80k - $90kCliff House Maine
Cliff House Maine in Cape Neddick, ME, is seeking a Director of Front Office to lead the front desk, concierge, PBX and bell services, delivering luxury guest experiences while driving revenue efficiency. The role requires strong leadership, financial acumen and a commitment to service excellence. Starting Salary Range: $80,000 - $90,000. This strategic position emphasizes forecasting, staffing, cost control, and cross-department collaboration to elevate the guest experience and hotel #J-18808-Ljbffr Cliff House Maine
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Luxury Front Office Director | Guest Experience Leader in Cape Neddick, ME vacancy
- ...Pyramid Global Hospitality is seeking a Front Office Manager for The Colony Hotel in Maine. You will lead Front Office operations, ensuring a warm, efficient guest experience while managing VIP arrivals and staff performance. The role emphasizes developing teams, maintaining...Suggested
Pyramid Global Hospitality
Kennebunkport, ME1 day ago - ...functions, including set-up, service and breakdown, turning guest interactions into moments of magic. This leadership role elevates... ..., and partners with culinary and planning teams to ensure luxury experiences. You will manage operations with urgency and accountability,...Luxury
- ...role handles end-of-day audits, check-in/check-out during overnight hours, nightly reports, guest inquiries, and security monitoring. Prior night audit experience in a luxury hospitality setting is preferred. Join a historic property with refined service and locally inspired...LuxuryNight shift
- Cliff House Maine seeks a Director of Banquets to lead all Front of House banquet and event experiences, guiding strategic vision, financial... ..., and service standards in a luxury setting. You will partner... ...department and serves as a key leader within the broader Food &...Luxury
- ...and ensure top‑tier food and beverage quality in a luxury coastal setting. This role emphasizes guest service, team leadership, and process improvements... ...collaborate across departments to deliver outstanding guest experiences while upholding our standards and #J-18808-Ljbffr...Luxury
- ...Assistant Site Manager to work alongside the Site Manager to keep the operation running at full speed—developing the team, owning the guest experience, solving problems in real time, and upholding standards. This is the proving ground for Site Managers. Most of ours came up...
- ...Inc. is seeking a part-time Brand Ambassador to bring our brand to life in-store and deliver an exceptional shopping experience. You’ll engage guests using the AEO Selling Model, educate them on AE & Aerie products, and promote our loyalty program. You’ll flex across...Part timeFlexible hours
American Eagle Outfitters
Kittery, ME3 days ago - ...join their culinary team. As part of this essential role, you will oversee food preparation and ensure high-quality dining experiences for guests. The ideal candidate should have at least three years of culinary training and experience, along with strong supervisory capabilities...Full time
- ...Description Description: Guest Service Agent Ogunquit... ..., The Dunes offers a front-row seat to Maine’s... ...deliver an exceptional experience to every guest at our hotel... ...all required front office reports, pre-arrival planning... ...highest standards of luxury hospitality....LuxuryLocal areaRemote workShift work
Atlantic Hospitality
Ogunquit, ME3 days ago - ...Maine is seeking an Overnight Manager to lead the Front Office during the night shift, ensuring exceptional guest service while supervising the Night Audit and... ...communication, and a focus on guest satisfaction in a luxury setting. #J-18808-Ljbffr Cliff House MaineLuxuryNight shift
- ...House Maine in Cape Neddick, ME is seeking a seasoned housekeeping leader to oversee the department, ensuring exceptional cleanliness,... ...across the property. This role requires flexibility, a passion for guest service, and strong communication to lead a team, address issues...
Cliff House Maine
Cape Neddick, ME2 days ago - ...with local ambassadors and studio partners. You will support product seeding with community partners and ensure a world-class guest experience on the sales floor. Ideal candidates have 1 year of customer service or community engagement experience, strong relationship skills...Local area
- .... You will support product seeding and collaborate with Ambassadors and partner studios to grow local guest engagement. You will deliver a world-class guest experience on the floor, bringing a community perspective to every connection and contributing to a positive, inclusive...Local area
- ...Director of Rooms The Director of Rooms... ...passionate hospitality leader responsible for overseeing all front-of-house and guest-facing operations... ...including Front Office, Housekeeping,... ...guest experiences at every touchpoint... ...leadership role ~ Luxury or upscale hospitality...LuxuryLocal area
Auberge Resorts
Kennebunk, ME4 days ago - ...motivated Coveside Market Supervisor to lead our market, cafe, and luxury hotel operations, ensuring exceptional food and beverage... ...requires strong customer service, team leadership, and hands-on experience with POS, inventory, and staff training. Join a professional team...Luxury
- ...Generalist to steward the property’s culture, training, and employee experience across the entire employment journey. You will lead onboarding... ..., and visa partnerships, while collaborating with department leaders to uphold brand standards and engagement. #J-18808-Ljbffr...Luxury
- ...F&B Pool operations. You will lead the front-of-house teams, ensure exceptional service... ...and maintain Forbes Star standards in a luxury resort setting. You will partner with... ...while fostering staff development and a positive guest experience. #J-18808-Ljbffr Cliff House MaineLuxury
$30 - $35 per hour
...craftsmanship and attention to detail suited to a luxury resort environment.Pay Range: $30.00 -$35... ..., and custom finish carpentry throughout guest rooms, meeting rooms, and public... ...Minimum of 5 years of professional carpentry experience required; experience in luxury...LuxuryImmediate startCliff House Maine
Cape Neddick, ME3 days ago- ...SUMMARY Ensures guests receive exceptional service... ...operations, including front desk, concierge,... ...training and previous experience may substitute for degree... ...Proficient in Microsoft Office® (Excel, Word) • Proficient... ...to be a distinguished leader in the hospitality...Work at officeLocal areaShift work
Hilton Worldwide Holdings
Portsmouth, NH2 days ago $70k - $80k
Director of Banquets Job Overview: The Director... ...Banquets is service-driven leader who embodies Cliff House Maine's luxury standards while... ...excellence of all Front of House banquet and event experiences. This role holds full... ...* Own the overall guest experience and service...LuxuryLocal areaCliff House Maine
Cape Neddick, ME1 day ago$17.28 - $20.49 per hour
...Guest Service Supervisor Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff... ...to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities—responsibly and sustainably. We...Local areaFlexible hoursShift workNight shiftGlobal Partners
Wells, ME4 days ago$20 - $25 per hour
...is responsible for managing guest communication, call routing,... ...departments to support an exceptional luxury guest experience. The PBX Agent must... .... This role also supports Front Desk operations during high-... ..., Engineering, Front Office, Reservations, Concierge, and...LuxuryHourly payLocal areaShift workDay shiftAfternoon shiftCliff House Maine
Cape Neddick, ME2 days ago$9 per hour
...the team that creates distinctively different and authentic experiences for our guests. You will be responsible for leading the Banquet team on... ...and management, ensuring consistency, accountability, and a luxury level guest experience $9.00 per hour + grat pull Responsibilities...LuxuryHourly payFull timePart timeLocal areaFlexible hoursCliff House Maine
Cape Neddick, ME11 days ago$9 per hour
...the team that creates distinctively different and authentic experiences for our guests. You will be responsible for leading the Banquet team on... ...functions. This role ensures all service standards reflect a luxury experience, with a strong focus on team coordination, delegation...LuxuryHourly payFull timeSeasonal workLocal areaFlexible hoursCliff House Maine
Cape Neddick, MEmore than 2 months ago$22 - $26 per hour
...Front Desk Supervisor This position shall strive to provide... ...to both internal and external guests at all times. S/he will be responsible... ...years of front desk agent experience in a high-volume setting... ...Previous experience with Windows, Office and Property Management...Hourly payWork at officeLocal areaAll shiftsFlexible hoursShift workAfternoon shiftCliff House Maine
Cape Neddick, ME3 days ago- ...performance, training store teams, and ensuring compliance with operational standards. The ideal candidate will have retail management experience, strong leadership qualities, and excellent communication skills. Join us in creating the most amazing place to work, learn, and...
- White Barn Inn, Auberge Collection in Kennebunk, ME, seeks a Talent & Culture leader to own onboarding, training programs, and ongoing team development, ensuring alignment with brand standards. You will be the primary contact for team members, streamline HR processes with...Luxury
- ...join our friendly and professional team today and grow your luxury hospitality career on the Cliff! Full-Time Year-Round... ...crafts distinctive dishes and cultivates an authentic food experience for our guests. Your food knowledge will be put to the test as you prepare...LuxuryFull timeLocal areaFlexible hours
- ...service, maintaining a clean work environment, and supporting a positive team culture. Candidates should have restaurant management experience, preferably in multi-unit operations, and excellent interpersonal skills. The position offers various benefits including...
$50k - $65k
...both internal and external guests while leading the overnight Front Office operations with... ...one year of supervisory experience in a high-volume or hotel... ...experience in a Four Diamond or luxury property strongly... ...proactive, detail-oriented leader with strong financial acumen...LuxuryPart timeWork at officeLocal areaShift workNight shiftCliff House Maine
Cape Neddick, MEa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Luxury Front Office Director | Guest Experience Leader. Be the first to apply!
