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IT Help Desk Specialist - User Support & Troubleshooting

Information Management Group

Information Management Group (IMG) in Schenectady, NY seeks a Computer User Support Specialist to join the on-site team. You will provide first-line help desk troubleshooting, response, and remediation, assisting end users with IT issues and documenting outcomes for compliance. Ideal candidates hold a Bachelor's degree (or equivalent), an A+ or similar certification, and may require DoD Top Secret or DOE Q clearance; drug testing will be conducted. #J-18808-Ljbffr

Vacancy posted 4 days ago
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