Business Support Specialist
U.S. Bancorp
Job Opportunity At U.S. BankAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionResponsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.Basic Qualifications:Bachelor's degree, or equivalent work experienceTypically three or more years of customer service, consultative sales and/or prospecting experiencePreferred Skills/Experience:Comprehensive knowledge of applicable bank and branch policies, procedures and support systemsUnderstanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relationsBasic knowledge of cash flow management and business credit underwritingEffective written and verbal communication skills and can convey business recommendations in an effective mannerThis role requires working from a U.S. Bank location five (5) days per week. This position also requires two or more hours of driving per week.U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
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