Business Operations Manager

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on attracting and retaining the best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel. We are continually seeking applicants who are passionate about hospitality and committed to being their personal best. Job Summary Serve as the central hub and primary liaison for all Marine sub‑departments, ensuring seamless coordination between Nautical, Safety, Newbuild, Itinerary, and the general running of the Marine department. Drive departmental efficiency by developing data visualizations, optimizing meeting workflows, providing transparent oversight of budgets and CAPEX, and governing departmental documentation. The Manager Marine will actively leverage artificial intelligence (AI) and modern productivity technologies to continuously enhance overall output and operational efficiency. Position Responsibilities Act as the primary liaison connecting and coordinating activities across all Marine sub‑departments (Nautical, Safety, Newbuild, Itinerary) and general Marine operations. Develop, maintain, and oversee all visualization needs for the department to ensure clear tracking of metrics, project statuses, and operational data. Organize day‑to‑day departmental meetings, process the resulting information, and convert discussions into clear, trackable, and actionable items for respective team members. Facilitate comprehensive visibility of all departmental budgets and CAPEX, assisting team members with their accounts to ensure utmost transparency regarding financial expenditures. Govern the departmental filing system, taking full charge of the organization, upkeep, and accessibility of all records and documentation. Actively explore, implement, and utilize AI and new productivity technologies to continuously enhance the overall efficiency and output of the Marine department. Provide hands‑on support and assistance as directed in all projects involving the Marine department. Perform other job‑related functions as assigned. Qualifications Degree Type: Bachelor’s Degree Fields of Study: Finance, Business Administration Experience At least 4 years of experience coordinating cross‑functional operations, project management, budget tracking, executive‑level reporting, and administrative support, with proficiency in data visualization, document management, and process improvement. Competencies & Skills Demonstrated leadership ability and strong interpersonal skills to effectively deal with internal and external contacts. Knowledge of technology systems and finances, and training in productivity and organizational tools. Must be able to travel domestically and internationally onboard ships as needed. Equal Opportunity Employer Norwegian Cruise Line Holdings Ltd. is an equal opportunity employer. It does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. #J-18808-Ljbffr Norwegian Cruise Line Holdings Ltd.