Customer Service Specialist

Customer Service Specialist As a Customer Service Specialist , you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You’ll Do: Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. Bonus Points: Customer Service experience What we can offer you: 17 days paid time off, 11 paid holidays and bereavement leave Education assistance program Paid parental bonding leave Wellness benefits Service awards Financial benefits including 401(k) match, stock purchase plan, loan discounts and more National and local discounts on everything from computers and vacations to phones and retail shopping Free checking account, checks and discounted bank services German American Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability or any other category protected by law. GermanAmerican is committed to the full inclusion of all qualified individuals. As part of this commitment, if you require reasonable accommodation incompleting the application process, interviewing, or completing anypre-employment testing, please direct your inquiries to our Talent Acquisition team at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr