Office Coordinator - Office of the Provost

This position supports the Office of the Provost and the Academic Affairs Communications Team by coordinating office functions, assisting with scheduling and communications, and providing excellent customer service. This role serves as a key point of contact for the office and helps ensure the efficient day-to-day operation of administrative activities.

Job Classification & Benefits:

C3 Level. Minimum starting wage of $20.49 per hour

Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.

Essential Functions:

• Manage and maintain the schedule for the Associate Vice President for Academic Affairs, Strategic Budget Management.
• Perform and coordinate scheduling tasks and support services associated with preparing and planning for meetings, special projects or other related duties for both internal and external contacts.
• Generate reports, presentation materials, spreadsheets and graphics, and other similar materials using computer systems.
• Support the Academic Affairs Communications Team, including editing and proofreading content; developing event invitations and newsletters using email marketing platforms (e.g., Emma); publishing and monitoring social media content; and assisting with event planning and execution.
• Maintain the Office the Provost website.
• Assist with announcements, mailings, and publications for distribution.
• Supervise student employees.
• Process student employee payroll and maintain appropriate records.
• Manage front-office operations by greeting visitors, answering and routing incoming calls, and ensuring a positive experience for internal and external constituents.
• Manage the Office of the Provost email account and disseminate messages as appropriate.
• Provide excellent customer service to students, faculty, and staff.
• Manage office conference room schedule and securing room reservations.
• Maintain office and divisional contact and email lists.
• Order office supplies and process university forms.
• Other duties as assigned.

Non-Essential Functions:

• Assist with special events.
• Serve as back up support for other support staff in the office.

Required Qualifications:

• High school graduate or equivalent.
• Minimum of three years of relevant work experience.
• Experience with various computer software applications such as Microsoft Office and/or equivalent.
• Demonstrated experience to successfully operate office equipment.
• Data entry experience.
• Typing and spelling competency with grammar and proofreading skills.
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully provide quality customer service
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Ability to work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications:

• Higher education experience.
• Supervisory experience.
• Website editing experience on CMS or other website software.

Supervision Received:

Receives general instruction from a designated supervisor but is generally expected to work independently.

Supervision Exercised:

Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division.

How to Apply:

Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact Mary Albrecht (View email address on aiapply.co). If you need technical assistance, please contact Human Resources at View email address on aiapply.co .

Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future.

Application Deadline:

Application closes September 10, 2026.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See TDD Callers: Call Michigan Relay Center at 711 (in State) or View phone number on aiapply.co (out of State).

Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.