Operations Team Lead

Rental Team Lead Job Description

Job Summary:

The Team Leader will be accountable for managing the business activities of the local location in Richmond, VA. This position will ensure that the services provided reflect the standards of excellence of the company.

Job Responsibilities:

Supports the company’s revenue growth goals by working as a team with business development representatives.

Manages costs to ensure optimal profit for location.

Actively involved in the selection, training and discipline of personnel to maintain a team atmosphere that achieves company goals.

Oversees the delivery, pick-up and processing of equipment using effective scheduling while maintaining customer satisfaction and safe operation.

Actively involved in customer service, delivery and pick-up of equipment as needed for location.

Maintains adequate rental and supply inventories.

Responsible for location reporting, including: all billing tickets, vehicle reports, payroll and overtime, expense reporting.

Face-to-face communication with customers to assist with sales or collections efforts.

On-call responsibilities depending on branch staffing.

Perform additional duties and responsibilities, as assigned.

Preferred Requirements:

Experience and Education:

3 years of practical experience with business operations AND adequate understanding of medical equipment industry.

Skills and Abilities:

Excellent communication skills in both verbal and written

Excellent time management and interpersonal skills

Must be detail-oriented and a team-player

Job Type: Full-time