Director OF Business Development

Position Description & Qualifications As the Director of Business Development , you will lead a high-stakes, end-to-end campaign pursuits designed to continually build capabilities addressing eligibility, identifying & mitigating improper payments, fraud mitigation, auditing, and creating process & personnel efficiencies associated with benefits (health, legal and financial). You’ll collaborate with customers and partners for the must-win pursuits and drive measurable improvements in PWin, pipeline health, and long-range growth for the Benefits Integrity - BPO campaign. This role is for a growth leader who is relentless about outcomes, thrives in ambiguity, and can rally teams to win in complex government environments. Your success will be measured by the achievement of 1-, 3- and 5-year tactical objectives that are tied to the creation of a higher quantity of contract wins. This position offers full time telework (prefers candidates local to the DMV area) What You’ll Lead Lead the customer and partner engagement for all campaign pursuits to deliver defined objectives, including: Have an active hand in solutioning while shaping each pursuit’s “right-to-win” —identify and pursue pipeline opportunities that will define the campaign and focus resources accordingly. Drive pursuit excellence throughout the Pursuit/Bid Teams—improving PWin through disciplined win strategies, clear value propositions, and competitive positioning. Execute the customer relationship strategy across the campaign; execute call plans and engagement rhythms to produce outcomes. Assist in the development of campaign branding and messaging with marketing/communications—ensure the campaign narrative is differentiated, credible, and compelling. Win To be successful in this role you will have: U.S Citizenship required A Bachelor's Degree Minimum 10 years of experience in government contracting (BD/capture/program/operations leadership) Proven strength in winning large contracts Demonstrated ability to lead cross-functional, matrixed teams to outcomes Strong capability in customer relationship building and senior-level stakeholder engagement Excellent executive communication and presentation skills; comfortable briefing internally and externally Willingness to travel up to 25% to meet customers and industry partners as required Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. Serco benefits please visit: If you require an accommodation with the application process please email: View email address on click.appcast.io or call the HR Service Desk at View phone number on click.appcast.io, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email View email address on click.appcast.io. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. If an applicant has any concerns with job posting compliance, please send an email to: View email address on click.appcast.io . #J-18808-Ljbffr