Sales Associate: Smithtown
$17 - $18.5 per hourCostello's Ace Hardware | Long Island
Sales Associate: Smithtown
BHC Smithtown - Smithtown, NY 11787
Overview
Salary Range $17.00 - $18.50 Hourly
Description
Job Functions
- Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
- Greet every customer you make eye contact with, anywhere in the store
- Answer customers' questions and provide information on procedures and policies
- Be at your workstation on time
- Be "customer ready" whenever you are on the stage/sales floor
- Maintain awareness of all promotions and advertisements
- Recommend related items when appropriate and execute S.A.L.E.S. process
- Keep your area of responsibility neat, clean, stocked and priced properly
- Execute the daily operational, day-to-day goals and priorities assigned by store management
- Assist in the training and development of peers
- Actively participate in daily huddle meetings
- Uphold merchandising and store cleanliness standards
- Offer a carry-out if appropriate
- Know the proper way to answer the telephone
- Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
- Address all safety concerns immediately
- Advise store management of any pricing errors
- Advise store management anytime you say "no" to a customer
- Take initiative to learn product knowledge
- Take initiative to learn selling skills
- Perform other tasks as asked by store management
Sales Floor Duties
- Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
- Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
- Ensure all shipments are packed out in its proper home and all overstock is away
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Register Duties
- Ring each transaction accurately
- Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
- Call for help when more than 3 customers are waiting
- Keep busy around the registers when you are not ringing
- Process merchandise returns as needed
Physical Requirements
Essential Physical Ability - Frequency - Requirement
Walking - Frequent - Flat surfaces from point to point
Standing - Constant - All work performed on feet
Sitting - None
Stooping - Frequent - To pick up cartons at floor level
Reaching - Frequent - To a height of 6 feet
Lifting - Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity - Frequent - Must be able to use at least one hand to operate register and complete paperwork
Pushing/Pulling - Frequent - Move hand jacks from place to place
Carrying - Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Climbing - In-frequent - Stairs in storage rooms; ladders
Vision - Constant - Read labels, recognize boxes, safety in working
Hearing - Constant - Safety Signals
Bellmore Home Center, Inc. d/b/a Costello's ace Hardware is an Equal opportunity Employer.
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