Director, Direct-to-Consumer Field Operations
Samsung Electronics America
Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics and services. This role focuses on Direct to Consumer care operations, repairing execution, and customer experience across retail and field environments. The position requires building and leading a team, managing relationships with stores and service partners, and ensuring performance metrics such as NPS/CSAT/TAT are met. Travel up to 20% may be required. #J-18808-Ljbffr Samsung Electronics America
Vacancy posted 4 days ago
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