Client Relationship Sales Specialist

Job Description

Job Description

Chicago Northland Market | Northbrook, Illinois

Base Salary: $50,000 + Commission

Employment: Full-Time | Exempt

Office: Northbrook, Illinois

Market: Lake County, McHenry County, Cook County & Chicago

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with additional time based on Client needs and sales performance.

Build Relationships. Solve Real Problems. Drive Growth.

Solucient Security is seeking a Client Relationship Sales Specialist to grow our Chicago Northland market by developing new business and expanding relationships with existing Clients.

This is not a transactional sales role. We are looking for someone who is curious about how businesses operate, asks great questions, builds trusted relationships, and can uncover the real problem behind a Client's security needs.

The Client Relationship Sales Specialist will work throughout our Chicago Northland market, primarily including Lake, McHenry, and Cook Counties and Chicago proper. Our Illinois office in Northbrook .

The role will have an assigned base of existing Client accounts to manage, retain, and grow while also developing new business opportunities throughout the broader market.

What You'll Own

You will be responsible for developing and maintaining a healthy sales pipeline, converting opportunities into profitable revenue, and building Client relationships that grow over time.

Key responsibilities include:

• Prospect and develop new commercial business throughout the Chicago Northland market.
• Manage an assigned base of existing Client accounts with responsibility for relationship development, retention, and growth.
• Build and expand Client relationships through ongoing Client Connections .
• Generate opportunities through prospecting, networking, referrals, Client relationships, and identification of changing business needs.
• Conduct consultative discovery to understand the Client's business, challenges, priorities, decision process, budget, and desired outcomes.
• Identify the Client's real problem and partner with Solution Design to develop the right solution.
• Present value-driven proposals and confidently guide qualified opportunities through commitment and close.
• Identify technology upgrades, additional locations, new solutions, and other opportunities within existing Client relationships.
• Maintain accurate opportunities, activities, next steps, and forecasting in HubSpot.
• Consistently meet or exceed monthly KPIs and established Installation, RMR, opportunity, and revenue goals.
• Provide Client and market insight that helps Solucient identify emerging needs and growth opportunities.

What Success Looks Like

Successful Client Relationship Sales Specialists don't simply wait for opportunities-they create them.

You will be expected to actively develop the market, strengthen your assigned Client relationships, maintain consistent prospecting activity, keep opportunities moving, and take ownership of your results.

Success requires balancing two equally important areas of growth: developing new Client relationships and increasing the value and longevity of existing Client partnerships.

Our standard schedule is Monday–Friday, 8:00 a.m.–5:00 p.m. Work outside standard hours may be necessary based on individual performance, Client needs, and the level of activity required to consistently meet or exceed monthly KPIs and sales goals.

What We're Looking For

• B2B sales, business development, account management, or consultative selling experience preferred.
• Demonstrated ability to develop relationships and generate new business.
• Strong prospecting, discovery, presentation, negotiation, and closing skills.
• Curiosity and the ability to ask deeper questions before recommending a solution.
• Strong communication and active-listening skills.
• Ability to manage both new-business development and an assigned base of existing Client relationships.
• Self-motivated and comfortable being accountable for measurable sales results.
• Strong organization, time management, follow-through, and attention to detail.
• Ability to maintain disciplined CRM and pipeline management.
• Ability and willingness to travel throughout the Chicago Northland market.
• Experience with commercial security, low-voltage systems, technology solutions, or other solution-based B2B sales is a plus.

Compensation

This position provides a $50,000 annual base salary plus commission .

Commission is earned on both:

• Installation Revenue Sold
• Recurring Monthly Revenue (RMR) sold

Our Purpose

Provide the best solution. Protect what matters. Create confidence. Leave people better than we found them.

Our Purpose influences how we approach every Client relationship. We aren't here simply to sell a product-we are here to understand what matters, solve the right problem, and create lasting value.

 

Our Mission

We build lasting partnerships by understanding our clients, solving real problems, and delivering intelligent solutions and exceptional service that protect what matters and help organizations operate with greater insight, efficiency, and confidence.

As a Client Relationship Sales Specialist, you help bring this Mission to life by developing relationships, asking deeper questions, understanding Client challenges, and connecting those challenges to solutions that create meaningful business outcomes.

The Solucient Way

WOW is what we sell. The Solucient Way defines how we create it.

The technology enables it. The processes support it. The standards make it repeatable. Our people create it.

We don't simply sell security products. We build relationships. We solve problems. We create value.

The Solucient Way defines how we think, work, serve, and sell:

• Be Curious - Ask deeper questions, listen to understand, and uncover the real problem.
• Make It Easy - Remove friction, communicate clearly, and create a simple, professional Client experience.
• Build Confidence - Own the outcome, communicate proactively, follow through, and give Clients confidence in their decision to partner with Solucient.
• Sweat the Details - Get the discovery, proposal, documentation, communication, and commitments right.
• Finish with WOW - Create an experience that earns the Client's trust, continued business, and referrals.

If you are energized by developing new business, growing existing Client relationships, creating WOW experiences, and being directly rewarded for the growth you create, we want to meet you.