Lead Generator

Job Description

Job Description

Description:

"Second To None…Since 1901"

Your career starts here at Wolfer’s Home Services! At Wolfer’s, we believe great people are the foundation of a great company. We strive to take care of our employees, provide stability, and create opportunities for both lateral and upward growth. We are looking for an outgoing, energetic, and personable part-time HVAC lead generator to represent Wolfer’s Home Services at Costco.

This is an active customer engagement role . You won't be sitting around waiting for customers to approach you. You'll be approaching Costco members, starting conversations, asking questions, and identifying homeowners who may have an HVAC need or be interested in learning more about their home's heating and cooling system.

If you're a natural people-person, enjoy meeting new people, and aren't afraid to confidently approach a stranger and start a conversation, we want to meet you!

What's In It For You?

• Part-time schedule!
• $17.13/hour PLUS spiff opportunities!
• Get paid weekly! Every Friday is payday!
• Tablet provided!
• Paid training and ongoing support.
• Opportunities to develop valuable sales and customer engagement skills.
• Opportunities for growth within Wolfer's Home Services.
• Plus, a community. This is last on the list because it is the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, casual office environment, and the lifelong friendships you'll build at Wolfer's.

The Big Task: 

You'll represent Wolfer's inside Costco and actively engage shoppers to identify homeowners who may benefit from speaking with one of our HVAC Project Managers. You will be the first impression of Wolfer's , so your ability to be friendly, enthusiastic, professional, and genuinely interested in helping people is critical.

• Ask thoughtful questions to understand the customer's home, comfort needs, and potential HVAC concerns.
• Identify qualified homeowners who may be interested in speaking with an HVAC Project Manager.
• Secure accurate lead opportunities for our HVAC Project Managers to run.
• Quickly establish rapport and create a positive customer experience.
• Clearly and accurately communicate information about Wolfer's HVAC services.
• Gather accurate customer information and document leads using the provided tablet.
• Work closely with the Lead Generation Manager to ensure leads are complete and accurate.
• Communicate lead information accurately to the Lead Generation Manager and Dispatch Team.
• Consistently work toward lead-generation goals.
• Maintain a professional, energetic, and positive presence while representing Wolfer's.
• Willingness to work weekend shifts is required.

What We Are Looking For: 

The most important qualification isn't HVAC experience— it's personality. We're looking for someone who is:

• Outgoing and energetic
• Comfortable approaching people they don't know
• Naturally personable and conversational
• Confident starting conversations with retail customers
• Comfortable asking questions and learning about a customer's needs
• Motivated by goals and results
• Positive and resilient when customers say "no"
• Professional and dependable
• Comfortable working in a busy retail environment
• Able to actively engage customers rather than waiting for them to approach
• A strong communicator who can quickly build rapport
• Comfortable using a tablet to enter customer information

• Brand Ambassador
• Appointment Setter
• Lead Generator
• Retail Sales Representative
• Retail Sales Associate
• Event Representative
• Promotional Representative
• Canvasser
• Membership Sales Representative
• Customer Service Representative
• Inside Sales Representative
• Outside Sales Representative
• Hospitality Professional
• Fundraiser
• Wireless Sales Representative
• Fitness Sales Representative
• Home Improvement Sales Representative

You don't need to know HVAC. You need to know people.

If you enjoy meeting new people, you're comfortable striking up conversations with strangers, and you get excited about turning a simple conversation into a potential sales opportunity, this could be the perfect part-time opportunity for you.