Billing Specialist - Accounts Receivable & Collections

Billing Specialist - Accounts Receivable and Collections

The Billing Specialist focuses on accounts receivable, ensuring accurate invoicing, timely collections, and efficient resolution of billing inquiries. Additionally, this role supports the invoicing processes for contractors, including interpreters and translators.

Key Responsibilities

Customer-Focused:

• Prepare and issue invoices according to customer agreements.
• Follow up on overdue invoices to expedite collections.
• Maintain accurate customer account details.
• Apply payments accurately and reconcile discrepancies.
• Resolve customer inquiries about invoices and payments.
• Regularly generate aging reports to prioritize collections.
• Escalate unresolved billing issues as necessary.
• Support month-end closing procedures.

Contractor-Focused:

• Ensure timely submission of contractor (e.g., interpreters/translators) invoices.
• Guide contractors on required appointment documentation.
• Validate and process contractor invoices.
• Maintain accurate records of invoice submissions and payment statuses.
• Communicate with contractors to resolve discrepancies.
• Verify job completion and billing accuracy with scheduling teams.

Administrative:

• Assist with audits and compliance reviews.
• Maintain organized electronic and paper filing systems.
• Recommend improvements for billing efficiency.
• Collaborate with Accounting, Customer Service, and Scheduling departments.

Qualifications

• High school diploma required; Associate's degree in accounting preferred.
• 1-2 years' experience in accounts receivable or billing.
• Proficient in Excel.
• Proficient in Outlook and Office 365.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage deadlines.
• Proficient in professional writing and correspondence.
• Excellent customer service skills.

Preferred Skills

• Experience with interpreter/translator billing practices.
• Background in customer service within billing or financial settings.

Reporting Structure

• Reports directly to the Billing Manager or Accounting Supervisor.

Work Environment & Requirements

• Full-time, on-site position at Bellevue, WA corporate office.
• Candidates must pass drug/alcohol screening and a national criminal background check.
• Work hours: MondayFriday, 8:00 AM to 5:00 PM PST.
• Occasional interaction required with external customers and contractors via phone or email.

Compensation

• $25 to $28 per hour, based on qualifications and experience.
• Comprehensive benefits package including Medical, Dental, 401(k), on-site gym, and parking.