Real Time Analyst
Plata Card
Únete a Banco Plata! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande. ¡Forma parte de la revolución financiera que está cambiando México! Responsibilities Real-Time Task Assignment: Ensure all agents are consistently assigned interactions (chats, calls) to maximize team efficiency and eliminate idle time. Activity Monitoring: Monitor service levels, response times, and workload across all queues, agents, and teams in real time to ensure operational targets are met. Schedule & Volume Analysis: Analyze inbound contact patterns (hourly/daily peaks) and adjust routing profiles and queues accordingly. Identify trends to optimize agent availability and improve response times. Reporting: Prepare and distribute reports related to Customer Care performance, including shrinkage, occupancy, service levels, response times, and other key KPIs. Operational Issue Resolution: Provide real-time support for operational tickets or incidents assigned to the CORE or Workforce team, delivering immediate solutions to operations and other stakeholders. Effective Communication: Immediately communicate changes in inbound contact patterns (volume increases, drops, peaks) to Operations and Workforce Management. Effectively manage contingencies or crises to ensure service continuity. Job Profile 3+ years of experience in a contact center environment using contact center technologies such as CRM, Avaya, IEX, NICE, InContact, or similar platforms. 2+ years of experience in a Workforce Management role (e.g., Real-Time Analyst or Workforce Analyst). Advanced Excel skills. Experience working in a remote environment. Excellent interpersonal and communication skills. What We Offer Competitive base salary Opportunity to learn and grow with the company and influence process development initiatives Communication and office equipment Mandatory legal benefits Major Medical Insurance Life Insurance ¿Por qué unirte a Banco PLATA? Creemos en las personas antes que en los puestos. Aquí encontrarás un lugar donde tu esfuerzo se reconoce, tu crecimiento importa y cada logro se celebra en equipo. Somos una empresa que apuesta por el talento, impulsa nuevas oportunidades y acompaña tu desarrollo profesional en cada paso. #soporte26 #J-18808-Ljbffr
- Firstsource is seeking a Real Time Analyst to join our Workforce Optimization team. The role focuses on scheduling, intraday performance, and resource utilization to meet operational needs while keeping staff engaged. This position is remote across the United States. Candidates...SuggestedRemote job
- RTB House is seeking a Business Intelligence Analyst for its Bidding Platform. You will prepare analyses, design dashboards, and work with SQL and BigQuery to extract insights that drive real-time auctions across 90+ countries. Proficiency in Python (pandas) and BI tools...SuggestedRemote jobFlexible hours
- Select how often (in days) to receive an alert: Real Time Analyst Date: Sep 22, 2026 Location: Remote, Remote, US Requisition ID: 23996 Description: Job Title: Workforce Optimization Coordinator About Firstsource Firstsource is a specialized global business process...SuggestedHourly payRemote workFlexible hours
- Windcave is seeking an energetic Risk Monitoring Analyst for its Acquiring team in New York City, NY. The role offers a hybrid work arrangement with two remote days, and involves monitoring real-time transactions and analyzing high-risk activity. The ideal candidate has...SuggestedRemote work
- Banco Plata busca un líder de centro de contacto para supervisar la asignación de tareas en tiempo real, el monitoreo de métricas y el análisis de volúmenes para optimizar la eficiencia diaria. También se encarga de preparar informes de desempeño, resolver incidencias...SuggestedRemote job
- ...security teams to enable scalable, reliable data-driven products. You will develop and maintain data pipelines, implement ETL processes, and contribute to real-time analytics, data governance, and tooling that empowers stakeholders across the company. #J-18808-Ljbffr Hood L2
- Motion Recruitment Partners LLC is partnering with a fintech company to design and build high-throughput backend services in Rust for real-time market data processing. You will tackle memory, concurrency, and network I/O bottlenecks to ensure ultra-low latency in a scalable...Remote job
- ...public health dashboards and data pipelines. You will work with experts to derive meaningful value from diverse data and enable near‑real time insights through scalable ETL and API integrations. The role involves developing standards for analytics apps, gathering...Flexible hours
- ...based materials discovery company, is seeking a mid-level to senior Full Stack Engineer to build frontends and data pipelines for real-time scientific visualization. You will work with a Go backend, Protobuf schemas, and MongoDB data models, shipping features end-to-end...Full time
- ...Our client is a global real estate investment manager with over $100 billion in assets... ...is seeking a Real Estate Asset Management Analyst to join its asset management team. This individual... ...and finance teams to ensure accurate and timely reporting Assist with ad hoc financial...Full timeWork experience placementWorldwide
Coda Search│Staffing
New York, NY3 days ago - ...accordance with the UN Global Compact. US ANALYST PROGRAM SUMMARY The U.S. Analyst Program offers... ...the goal of converting top performers into full-time employees. DIVISIONAL OVERVIEW The Energy and Real Assets team originates and structures complex financings...Full timeWork at officeWorldwide
Crédit Agricole CIB
New York, NY2 days ago - ...technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology... ...field.· 5 years of hands-on experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or a related discipline with...Full timeContract work
EROS Technologies
New York, NY3 days ago $70.48k - $84k
...of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Health is committed to supporting... ...have an exciting opportunity to join our team as a Business Analyst (Real Estate Development and Facilities-Finance and Administration)....Work at office$83.2k - $98.57k
...Hong Kong, we have guided hundreds of clients in transforming real estate and economic development concepts, and public infrastructure... ...&A on our website here. THE ROLE | HR&A’s is seeking a full-time Analyst, Real Estate based in our office in New York City. Our...Full timeWork at officeLocal areaFlexible hours3 days per weekHR&A Advisors
New York, NY3 days ago$60k - $90k
...Join Kroll's Global Real Estate Advisory Team Gain hands-on experience in the dynamic... ...investors maximize property values. Our Analysts receive world-class training, outstanding... ...Attention to detail, ability to manage time and workflow Ability to prioritize tasks...Temporary workLocal areaVisa sponsorshipRelocation packageKroll
New York, NY2 days ago- Point72 is seeking a data-driven analyst to support its Fundamental Equities business in New York. You will analyze diverse data, build predictive models, and develop automated data pipelines to inform investment decisions. The role requires an undergraduate degree or higher...
- ...options, seeks a Senior Software Engineer to own the data platform powering global weather models. You will build and maintain near real-time data ingestions and model outputs, ensuring low downtime and scalable data flows. You will implement robust pipelines, manage...Remote job
- The University of Miami/UHealth Connect invites applications for a Full Time Contact Center Quality Analyst 1 in Medley. The analyst will monitor calls across scheduling, registration, paging, and patient accounts to ensure quality and clinical accuracy. Responsibilities...Full time
- EQUITY MARKET ANALYST (FULL-TIME, REMOTE) SIMPLY WALL ST Simply Wall St has undergone a significant evolution, moving from a research platform... ...to the regular weekly videos. Take scripts grounded in real analysis and deliver them as videos people actually want to watch...Remote jobFull timeShift work
$110k
...include global investment strategies focused on real estate, private equity, credit,... ...Blackstone Real Estate Asset Management Summer Analyst Job Title: 2027 Summer Analyst Business Unit... ...responsibilities may be changed at any time, with or without notice, by Blackstone in...Summer workWork at officeLocal area$65k - $93.1k
Job ID: req4721 Employee Type: exempt part-time Division: Bioinformatics and Computational Science Facility: Telework: US Location: USA... ...scientific and operational needs with the Frederick National Lab. Work on real-world applications of generative AI, automation and software...Full timeTemporary workPart timeWork experience placementRemote work- ...a senior production engineer to own data infrastructure powering Catapult's performance intelligence. You will design and operate real-time ingestion, high-volume time-series storage, data lake and analytics platforms for a multi-tenant global system. You will collaborate...
$40 per hour
PROGRAM CORE OBJECTIVE Provide exposure to analyst responsibilities in commercial real estate investments and asset management at leading private equity firm... ...priorities Resilience amid changing priorities Time management in a deadline-driven environment Initiative,...Hourly paySummer workInternshipSummer internshipWork at office$100k - $125k
...venture, growth, public equities, credit, and real estate, combining investment expertise... ...Galvanize Real Estate (“GRE”) is seeking an Analyst to join its growing Asset Management team.... ...delivering accurate, thorough work on time. Excellent interpersonal and written and...Immediate startFlexible hours- ...Summary We are seeking an experienced Program Analyst to serve as the technical lead and subject... ...(SME) for Department of Defense (DoD) Real Property Systems of Record supporting installations... ...Friday, 8:00 AM-5:00 PM U.S. Central Time (CT). Must have or be able to obtain and...Contract workWork at officeLocal areaRemote workWorldwideHome officeMonday to FridayNight shift
- Citigroup Inc. is seeking Summer Analysts to join the Enterprise Services and Public Affairs (ESPA) team... ..., with placement into Communications and Real Estate Services roles. This program feeds into Citi's ESPA Full-Time rotational track. You will engage in real-world...Full timeSummer workInternship
$110k - $120k
Overview Our client is a Global Real Estate Investment Firm building out their US teams and seeking someone to join their Asset Management... ...Job Details Seniority level: Associate Employment type: Full-time Job function: Finance Industries: Real Estate, Leasing Non-residential...Full timeWork at officeWorldwide- ..., you will work alongside portfolio managers, traders, research analysts, marketers, and client advisors to develop and execute investment... ...to the various asset classes, including equities, fixed income, real assets, hedge funds and private equity.Job Responsibilities:...Full timeTemporary workImmediate startVisa sponsorship
JP Morgan Chase
New York, NY7 days ago - ...A leading IT services firm is looking for a part-time Business/Process Analyst to support its team. The role involves handling user access requests, managing help desk tickets with ServiceNow, and collaborating with technical teams. Ideal candidates should have over 3...Part timeImmediate startRemote work
Amtex Systems
New York, NY3 days ago $120k - $170k
Lead Solutions Specialist, Real Time page is loaded## Lead Solutions Specialist, Real Timelocations: New York, NY, USA: Chicago, IL, USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R33320FactSet creates flexible, open data and software solutions for...Work experience placementWorldwideFlexible hours
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