Customer Service Supervisor
$26 - $27 per hourLHH
Customer Service Supervisor
Location : Santa Clarita, CA (100% Onsite)
Pay Rate : $26-$27/hour
Direct Reports : 2 Customer Service Representatives
Overview
LHH is seeking a Customer Service Supervisor. The Customer Service Supervisor oversees daily on-site customer service operations while leading and supporting a small CS team. This role ensures high-quality customer interactions across phone, email, and chat, maintains workflow efficiency, and partners cross-functionally to support timely order fulfillment. Training will be provided.
Key Responsibilities
- Supervise, coach, and support a team of Customer Service Representatives
- Manage daily workflows across inbound/outbound calls, chat, and email
- Monitor schedule adherence, coverage, and service standards
- Serve as escalation point for complex customer issues
- Ensure timely order confirmations, delivery follow-ups, and accurate documentation
- Coordinate with Logistics, Production, Transportation, Sales, and Site Leadership
- Support onboarding, training, and process adherence within the CS team
Qualifications Required
- 5+ years of customer service experience
- 2+ years in a lead or supervisory role
- Strong organizational, communication, and multitasking skills
- Proficiency with Microsoft Outlook, Excel, and Word
Preferred
- Bilingual Spanish
- Experience in logistics, transportation, or order-based environments
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Supervisor in Santa Clarita, CA vacancy
$26 - $28 per hour
...We are looking for a Bilingual Spanish Customer Service Supervisor i s responsible for overseeing daily customer service operations, ensuring adherence to established standards, procedures, and processes. This role leads and develops the customer service team to deliver...SuggestedHourly payTemporary workWork at officeLocal areaLHH Recruitment Solutions
Santa Clarita, CA2 days ago- ...Customer Service Supervisor We are looking for a Bilingual Spanish Customer Service Supervisor who is responsible for overseeing daily customer service operations, ensuring adherence to established standards, procedures, and processes. This role leads and develops the...SuggestedWork at officeLocal area
LHH
Valencia, CA4 days ago $100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...SuggestedLocal areaSlice Merchant Services
Stevenson Ranch, CA1 day ago$107k - $161k
...augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.We’re looking for a Client... ...our clients receive the highest level of sales and operational customer servicePartner with other cross-functional teams on structuring...SuggestedLive inWork at officeLocal area$25 - $27 per hour
...Purpose Supports the Company in the fundamental role of achieving customer acquisition and revenue growth objectives. Principal Accountabilities Use telemarketing to sell product and services Use telemarketing to expand customer base Receive,...SuggestedWork experience placementWork at officeAdept Fasteners Inc
Valencia, CA4 days ago- ...consult with decision-makers, assess operational needs, and deliver customized packages, ensuring smooth onboarding and long-term client... ...solutions, including internet, voice, and wireless services. Connect with business clients to understand their specific...Work at office
Element Management Inc
Santa Clarita, CA6 days ago $17.27 per hour
...champions of the "Bob's Way" our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free and enjoyable shopping experience. "No phony sales...Hourly payFull timePart timeLocal areaNight shiftAfternoon shift$90k - $110k
...objectives to ensure account’s satisfaction with products and services. This responsibility includes various activities requiring consistent... ...and directs activities of functional areas, fulfillment and customer service ensuring overall team goals, objectives and KPI levels...Flexible hours$25 - $27 per hour
...Manager in Santa Clarita, California. The role focuses on achieving customer acquisition and revenue growth through telemarketing, including... ...high school diploma and at least one year of sales or customer service experience. Key skills include effective communication,...Hourly payWork at office$21 per hour
...point of contact for our patients. Your major end result will be to ensure that our patients receive a warm welcome and excellent customer service. You will be responsible for managing the reception area, answering phone calls, scheduling appointments, and providing...Hourly payWork at officeLos Angeles Cancer Network
Valencia, CA1 day ago$19 per hour
...locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and... ...: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast...Hourly payFull timeWeekend workPublic Storage
Newhall, CA3 days ago$21 per hour
...representative, you will be the first point of contact for our patients. Your role includes ensuring a warm welcome and excellent customer service, managing the reception area, answering phone calls, scheduling appointments, and providing administrative support to the team...Hourly payWork at officeAstera Cancer Care
Santa Clarita, CA7 hours ago- A leading cruise line company is seeking an experienced Business Development Manager for Key Accounts East based in Santa Clarita, CA. The successful candidate will drive sales performance within a defined portfolio of key travel agency accounts and consortia. Responsibilities...
- Xplor Technologies is looking for motivated sales professionals to join our Xplor Pay Direct Sales team. This commission-based role offers flexible hours and uncapped income. Successful candidates will educate local businesses about payment processing solutions and work...Local areaRemote workFlexible hours
Xplor Technologies
Santa Clarita, CA7 hours ago $125k
...be responsible for finding business opportunities and managing customer relationships. This may include work in outside sales visiting... ...ideal candidate will have 3-5 years of previous sales and customer service or comparable years in upwardly mobile positions, a substantial...Full timeTemporary workCasual workWork at officeLocal areaImmediate startNight shift4Wall Entertainment
Stevenson Ranch, CA2 days ago- ...Partners Personnel Management Services is seeking an Account Executive to join their team in Valencia, CA. This role involves driving sales and building relationships with clients in the staffing industry. Ideal candidates will have B2B outside sales experience, strong...
Partners Personnel Management Services
Santa Clarita, CA1 day ago $250k
...Summary: Executes sales strategy, initiates contact with existing and potential customers, identifies their needs, and sells and delivers appropriate products or services to meet those needs. Essential Duties and Responsibilities include the following: (Other...Work at officeAfternoon shiftEarly shiftMOC Products Company, Inc.
Sylmar, CA1 day ago$25 per hour
...owners. Based in sunny Valencia, CA, we're guided by values of customer-centricity, expertise, grit, and agility. Our vision is to simplify... ...through a seamless, one-stop experience built on selection, service, speed, and savings. When our customers win, we win. By joining...Hourly payFull timeFor contractorsLocal areaFlexible hoursSunco Lighting
Santa Clarita, CA1 day ago$100k - $140k
...Type Full-time Description Job Summary: The Customer Account Manager is a crucial role and is the face of our... ...account management and your unwavering commitment to outstanding service will be key to our mutual success. Duties/Responsibilities:...Full timeFMI Aerostructures
Valencia, CA12 hours ago$85k - $90k
...HOAs and Commercial facility landscape maintenance and proven track record of customer satisfaction: • 5+ years client focused to HOAs and property managers for landscape maintenance services. • 4 years college degree or equivalent and bilingual (Spanish) preferred...Contract workWork at officeFlexible hoursGrowth Factor Group, Inc.
Santa Clarita, CA3 days ago$170k - $180k
...Delivery Networks (IDNs), state CDC awardees, major health departments, and other large institutional accounts. Serving as the primary customer liaison, this role engages HCPs, senior-level clinical and non-clinical stakeholders to understand customer priorities, address...Temporary workLocal areaFlexible hoursNight shiftSyneos Health Careers
Santa Clarita, CA1 day ago$10.91k - $22.11k
Remote Account Executive / Healthcare Talent Connector Santa Clarita, CA $10,910 - $22,110 a year Chart Your Own Course as an Account Executive Supporting an Elite Team of Healthcare Recruiters Connect Purpose to Pay from Anywhere What if your next career move...Remote jobSecond jobLocal areaWork from homeHome office$89k - $133k
...augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.Snap Inc is a technology... ...culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect...Temporary workLive inWork at officeLocal area$69k - $110k
US Foods is seeking an Account Executive in Santa Clarita, responsible for managing customer relationships and driving sales growth. This role includes developing accounts, achieving an annual sales plan, and coordinating a unified sales team. The ideal candidate must...- A payment solutions company is seeking motivated sales professionals for a commission-based role with unlimited income potential. You will educate business owners on payment processing solutions and close deals. Ideal candidates will have at least 2 years of B2B outside...Remote jobFlexible hours
$60k - $65k
...Skills Required Excellent written and verbal communication with supervisors, peers, clients, and subordinates Establishing and maintaining... ...in Selling or Influencing Others - Convincing others to buy services or to otherwise change their minds or actions Getting Information...Full timeContract work- ...California, including the Central Coast, LA, Ventura, San Bernardino, and the Inland Empire, we are committed to delivering exceptional service and innovative solutions to our clients in the Landscape and Construction industry. Are you a strategic thinker with a...Work at office
Oakridge Landscape
Valencia, CA2 days ago $100k - $115k
Century Group is partnering with a client that is seeking a Accounting Manager to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary of $100,000 to $115,000 per year. Job Responsibilities ...Century Group
Santa Clarita, CA3 days ago$21 - $23 per hour
...Clarita is looking for a highly motivated Front Desk professional. As the first point of contact, you will provide excellent customer service, manage the reception area, and perform administrative tasks. A minimum of 1 year of experience in a medical field is required...Hourly payWork at officeAstera Cancer Care
Santa Clarita, CA1 day ago- ...Job Description Element Management Inc , a dynamic sales and customer acquisitions firm in Woodland Hills, CA, is looking for an entry... ...career by supporting the growth of essential internet services. As a Business Account Manager , you'll be on the front lines...
Element Management Inc
Santa Clarita, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Supervisor. Be the first to apply!
Related searches
- director customer care Santa Clarita, CA
- sales customer service manager Santa Clarita, CA
- manager customer success team Santa Clarita, CA
- customer service support manager Santa Clarita, CA
- manager customer experience Santa Clarita, CA
- customer service executive Santa Clarita, CA
- customer advocacy manager Santa Clarita, CA
- customer service account executive Santa Clarita, CA
- insurance customer service manager Santa Clarita, CA
- director managed services Santa Clarita, CA