Root Cause Engineer - Incident & Reliability
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company in Olympia, WA, is seeking a Mid Root Cause Engineer to perform structured root cause analysis for incidents affecting federal IT services. The engineer will gather evidence from various data sources, collaborate with teams, and document outcomes to improve service reliability. The ideal candidate has a Bachelor’s degree, 4–7 years of relevant experience, and a strong grasp of ITIL practices. This position requires a current active secret security clearance. #J-18808-Ljbffr
$51.9 per hour
...job is responsible for the reliability, availability, and performance... .... This role blends software engineering, clinical engineering, and... ...resolve issues and to conduct root cause analyses. (15%) Oversees... ...Leads or participates in post-incident reviews to identify root...SuggestedFor contractorsLocal area$121.5k - $306.4k
...and provides input on best practices for reliability and functionality. Establishes... ...infrastructure reliability. Defines approaches for incident response activities to ensure service... ...for performing incident response, root cause analysis, and/or maintenance on assigned...SuggestedTemporary workFlexible hours$105.79k - $141.05k
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- ...execution systems, ensuring correctness, reliability, and customer trust under complex,... ..., system‑wide issues Influence engineering decisions through deep technical insights... ..., particularly for high‑severity incidents Drive root cause analysis and translate field learnings...Permanent employmentFlexible hours
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...oppression. While systemic racism is a root cause of many societal inequities, we must also... ...potential. SUMMARY The Cloud Security Engineer position supports the Cloud &... ...causes and impacts. • Perform technical incident response efforts, including investigation...Permanent employmentFull timeContract workPart timeWork at officeImmediate startRemote workMonday to FridayFlexible hoursShift work$84.63k - $112.84k
...meaningful impact, and help shape the future of AI-ready connectivity, join us today. The Role Cybersecurity Incident Response Team (CIRT) Engineers at Lumen are on the front lines of protecting the systems that power global connectivity. In this role, you'll respond...Temporary workRemote workShift work$78.4k - $106.1k
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...management skills to design automation for different platforms Engineering solutions to bridge tool capabilities with business... ...detection of issues before they become availability-impacting incidents. What the Ideal Candidate Brings to this Role Required Qualifications...Full timeTemporary workRemote workWork from homeFlexible hours
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