Shift Leader

Dunkin'

Why Dunkin'?

America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career!

Perks & Benefits:

Competitive hourly pay + tips
Flexible scheduling
Paid training and development
Discounted tuition for you and your family through SNHU
Employee discounts on all your Dunkin' favorites
Opportunities to grow into management roles

What You'll Do:

As a Shift Leader, you'll be the go-to person during your shift, helping to:

Lead by example and support your team in delivering top-notch guest service
Keep operations running smoothly - prepping food, managing inventory, or handling cash
Train and coach crew members to be their best
Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards
Step in for the manager when needed, help make key decisions

What You Bring to the Table:

Previous experience in food service or retail (leadership experience is a plus!)
A positive attitude and strong communication skills
Ability to multitask and stay cool under pressure
Willingness to work flexible hours, including early mornings, weekends, and holidays
A team-first mindset and a passion for great coffee and customer service

Ready to Lead the Way?

If you're ready to energize your career and be part of a fun, fast-paced team, apply today and start your journey with Dunkin'!

Qualifications:

Skills: Must be able to fluently speak/read English, Math and writing skills, Restaurant, retail, or supervisory experience preferred, At least 18 years of age (where applicable), High school diploma (or equivalent)
Required Competencies: Guest Focus anticipate and understand guests' needs and exceed their expectations. Passion for Results set compelling targets and deliver on commitments. Problem Solving and Decision Making make good decisions based on analysis, experience and judgment. Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Dunkin'

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Vacancy posted 4 days ago

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