Senior UX Designer

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We are looking for a Senior UX Expert to lead user experience initiatives within Global Business Services (e.g., Finance, HR, Logistics). You will play a strategic role in shaping service experiences through UX research, service design, and project management, collaborating closely with the APAC UX Lead and stakeholders in Vietnam. Location: Newark Liberty International Airport (EWR), Newark International Airport Street, Newark, NJ. Responsibilities Lead and manage UX projects in Vietnam, ensuring alignment with APAC UX strategy and KPIs. Conduct user research (interviews, usability testing) and facilitate design thinking workshops. Consolidate and analyze data for UX financial planning, reporting, and process improvement. Collaborate with business units to identify new service opportunities and enhance customer experience. #J-18808-Ljbffr

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Vacancy posted 2 hours ago

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