Office Manager

Description WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential. **The Office Manager oversees general administrative functions and activities of the office, performing administrative support tasks including answering phones, receiving visitors, scheduling meeting rooms, sorting packages and facility mail, Fed-Ex shipments, office supply orders, as well as accounting, H/R and advancement duties. The Office Manager is trained in data input to support Development, A/P and Building Services teams. Essential Duties and Responsibilities Greet, welcome, and direct clients, volunteers, and visitors with a positive, helpful attitude (5%). Answer phones in a professional manner and route calls as necessary to department program staff (15%) Provide clerical support such assorting, and distributing mail/packages, preparing documents, and scheduling meeting rooms (10%). Support HR Department with clerical work including access badges, nametags, business cards (10%). Support Accounting department with basic AP support, document management, and other duties (15%). Support Advancement team by performing clerical work including writing thank you notes (20%). Support Building team by generating weekly A/P Transmittals and serving as general building communications hub (10%). Maintain workplace security by following procedures, issuing, checking and collecting badges as necessary and maintaining visitor logs (5%). Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs from the reception area (10%). Provide excellent customer service (always!). Working Conditions and Physical Requirements While performing the duties of this position, the employee is regularly required to speak and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Position Type and Expected Hours of Work Monday – Friday 8:30am – 5:00pm Location 2660 Larimer Street PAY: $20.00-$25.00/hr Benefit eligibility is based on job type/status Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurances Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Volunteers of America is an EEO/AA Employer Position Will Remain Open Until Filled VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE Veterans are Strongly Encouraged to Apply Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact View email address on click.appcast.io to begin the Interactive Process. Requirements Competencies Models core culture attributes of Volunteers of America Colorado Branch that include “AIRS” (Accountability, Integrity, Respect and Service). Models and pursues with vigor Volunteers of America Colorado Branch three strategical critical virtues of HHS (Humble, Hungry, Smart (People Smart)). Self-motivated and directed. Must be adaptable and flexible, able to maintain confidentiality, be a good listener, customer focused and professional. Able to prioritize and plan work activities to use time efficiently. Dependable, able to follow instructions and respond to management direction. Telephone Skills. Good Listening and communication skills. Organization. Ability to Handle Pressure Supervisory Responsibilities There are no supervisory responsibilities for this position Minimum Qualifications of Position High School Diploma. Prior experience as a receptionist. Intermediate experience in Microsoft Office. Preferred Qualifications of Position Associate degree in accounting, business or related field. Advanced in Microsoft Office. Fluent in Spanish. Experience in Trauma Informed Care Salesforce, SAGE, Bill.com, Avigilon, phones #J-18808-Ljbffr