OFFICE MANAGER

Benefits:

Health insurance

Paid time off

Office Manager Responsibilities – Non-Medical Home Care

Oversee daily office operations and administrative workflow

Manage caregiver schedules and client service calendars

Coordinate client intake, onboarding, and service setup

Maintain employee files, client records, and compliance documentation

Assist with caregiver recruitment, onboarding, and orientation

Monitor caregiver attendance, call-offs, and shift coverage

Process payroll, timesheets, and billing/invoicing

Handle phone calls, emails, and client/caregiver inquiries

Ensure licensing, insurance, and regulatory requirements remain current

Maintain policies, procedures, and office systems

Support marketing/referral follow-up and community outreach efforts

Track KPIs such as client hours, caregiver utilization, and retention

Order office supplies and manage vendor relationships

Prepare reports for ownership/management

Help resolve client complaints and caregiver performance issues

Coordinate with case managers, families, and healthcare professionals as needed

If you want, I can turn this into a polished job description for hiring purpos