Business Systems Analyst (Online Banking)

Business Systems Analyst (BSA)

Business Systems Analyst (BSA) is part of an integral Digital Banking Group. In this role, you will own the translation of high-level retail banking product visions into actionable, technical specifications. You will navigate complex data structures using SQL and lead integrations to automate customer workflows and internal processes. As a senior member of the team, you will be responsible for ensuring that our offshore development partners have the clarity and requirements needed to deliver high-quality code in an Agile environment.

Key Responsibilities

• Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
• Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents.
• Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
• Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
• AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
• Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.

Required Qualifications/Skills

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years in Online/Digital Banking, understanding the nuances of PCI compliance, security, and transaction processing.
• Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
• Foundational understanding of LLMs and Agentic AI frameworks (e.g., LangChain, AutoGPT) and how they can be applied to banking "agents."
• High technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
• Proven track record of working with offshore/onshore models to drive project velocity.
• 8+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.

Location: Pittsburgh, PA (relocation assistance is offered)

About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results.

Equal Employment Opportunity Statement Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.