Logistics Specialist

Logistics Specialist

This exciting opportunity is based at our Yakima, Washington, facility. We are seeking a highly organized, customer-focused Logistics Specialist who can effectively support logistics coordination, dispatch operations, and customer service.

The position will generally follow a Monday-through-Friday schedule from approximately 8:00 a.m. to 5:00 p.m. Because logistics needs can vary, candidates should be flexible and willing to adjust their schedules when business demands require additional support.

Lineage drayage services offer a simplified and streamlined way to connect domestic warehouse and ocean transportation networks when importing and exporting goods. The Dispatcher Specialist is responsible for supporting a dynamic environment with daily communications and the routing, scheduling and dispatching of drivers between our loading docks and ports. This role requires a high level of critical thinking skills and the ability to operate in a fast-paced environment with many operational demands.

Key duties and responsibilities include:

• Prepare the routing and dispatch schedule for drivers and equipment daily to achieve customers on time service requirements
• Establish and maintain collaborative relationships with warehouse personnel, internal company drivers, and carriers to ensure efficiency and engagement
• Use a dynamic routing system to efficiently route product outbound ensuring accurate record keeping
• Utilize expert knowledge of the Transportation Management System (TMS)
• Oversee and monitor driver performance, providing guidance and recommending corrective actions when necessary to ensure compliance with company standards and safety protocols
• Monitor drivers' hours to ensure appropriate workload to prevent violations
• Monitor carrier and/or driver performance and execute appropriate routing changes
• Assign coverage based on cost/service requirements
• Coordinate and communicate changes to delivery and backhaul assignments to accommodate for unforeseen circumstances such as port closures, equipment failures, or last-minute customer requests
• Address matters that arise and provide timely, thoughtful recommendations to solve issues to meet customer business needs
• Play a supporting role in identifying continuous improvement opportunities for productivity, efficiency, and customer service
• Understand, manage and monitor equipment inventory across multiple yards and support drivers with breakdowns and or repairs of equipment with vendors

Minimum requirements (knowledge, skills, abilities):

• Bachelor's degree in related field or equivalent experience
• 2 years port dispatching experience
• Knowledge of shipping and transportation operations and familiarity with import and export processes
• 2 years of Transportation Management System (TMS) experience
• Proficient computer skills including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Being fluent in Spanish is advantageous but not required
• Excellent organizational skills and the ability to function in a fast paced, highly visible, and changing environment
• Excellent analytical and problem-solving skills, including the ability to deal with ambiguity

Pay Range: $80,168.40 - $83,000.00

Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.