DSHS WSH Office Assistant Lead

DSHS WSH Office Assistant Lead

Want to put your passion to work? In this job, you work under the direction of higher-level records and/or forms management staff and is a direct report to the HIMS Records Management Supervisor or designee. You will be involved with the interviewing process and provide input to the Office Assistant 3 Performance Evaluations.

The Office Assistant Lead opportunity is located at Western State Hospital in Lakewood, WA. Using your exceptional detail, multi-tasking, and organizational skills, you will ensure operations are running as smoothly and efficiently as possible while leading other Office Assistant ward staff.

Pierce County employees are eligible to receive an Orca Card for transportation needs. Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

Some Of What You'll Do:

• Assign, instruct, and check the work of Office Assistant ward staff
• Create and maintain medical records, files, forms, databases, reports, audits, logs, and manuals within established guidelines
• Safeguard each patient's clinical record to ensure protection of health care information
• Follow medical records protocol
• Work on a variety of complex projects
• Use electronic templates, databases, and spreadsheets to complete regular records assessments and report findings
• Create drafts, prepare updates, and proofread treatment plans, routine forms, and other documents
• Respond to inquiries regarding general ward services, information, and procedures
• Order, receive and maintain office inventory record
• Train others and provide assignments, ensure all required training is completed
• Resolve clerical problems, draft correspondence, and compile reports
• Provide or assign ward coverage when needed
• Respond & complete internal record requests.

To start on your new career, we ask that you have:

• A high school diploma/GED AND two years' of clerical experience including experience directing the work of others.

Skills and Abilities:

• Ability to provide accurate and clear written communications both electronically and verbally.
• Punctual and responsible.
• Ability to work with challenging individuals.
• Effectively communicate with management, peers, residents, and the public as needed.
• Able to work in a team and alone.
• Able to read and follow policies and procedures.
• Ability to type 40 wpm.
• Knowledge of Microsoft Office programs.

Interested? Simply fill out our application and include three references. That's it! We want to make this easy for you.

Questions? Please contact View email address on click.appcast.io and reference job number 04855.

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.