Nautilus Server

Job Description

Job Description

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For
The Pool Server enhances the guest experience by providing friendly, attentive food and beverage service throughout the pool area. This role creates a relaxing atmosphere by anticipating guest needs, offering menu recommendations, and ensuring a seamless, welcoming poolside dining experience.

Who You Are

• Service-oriented professional with strong communication skills

• Friendly, approachable, and confident engaging guests in a relaxed outdoor setting

• Organized and efficient, able to multitask in a high-volume environment

• Adaptable and calm when balancing multiple tables and guest requests

• Team-oriented with a positive, supportive approach

• Veterans and military spouses are encouraged to apply

What You Will Do

• Greet pool guests warmly and provide menus, towels, or basic assistance as needed

• Take accurate food and beverage orders and communicate them promptly to the bar or kitchen

• Deliver food, beverages, and amenities in a timely and polished manner

• Monitor assigned sections, anticipating guest needs and ensuring continuous service

• Maintain a thorough knowledge of pool menus, specials, and seasonal offerings

• Assist guests with recommendations, dietary needs, or special requests

• Process payments accurately for checks, room charges, and card transactions

• Maintain cleanliness of service areas, including tables, cabanas, lounge chairs, and walkways

• Clear used items promptly and reset seating areas for the next guests

• Follow all safety, sanitation, and poolside food-handling guidelines

• Support pool service attendants and bar teams to ensure coordinated service

• Assist with opening, closing, and restocking duties

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include:

Required:

• Prior food and beverage experience in a restaurant, lounge, or resort setting

• Strong communication and guest-service skills

• Ability to work outdoors in varying weather conditions

• Ability to lift up to 40-50 pounds and carry trays through the pool deck

Preferred:

• Experience in poolside, resort, or outdoor dining service

• Knowledge of POS systems

• High School Diploma or equivalent

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.